e-PayDay Pty Ltd
e-PayDay Legacy Payroll User Guide — 1
1
Table of Contents
e-PayDay Pty Ltd
e-PayDay Legacy Payroll User Guide — 1
e-PayDay Legacy Payroll User Guide — 1
e-PayDay Legacy Payroll User Guide
Latest Payroll News Reminder
Mandatory Employer Superannuation Guarantee Changes from 1 July 2022
Mandatory Employer Superannuation Guarantee increases to 10.50% from 1 July 2022
Manually increase the Mandatory Employer Superannuation Guarantee Percentage
Stapled Superannuation Funds in effect from 1 November 2021
Locate a Superannuation Fund in Super Manager
User Access Accounts required for Audit Logging
Set up a Username and Password (User Access Account)
Introduction of the Audit Log (Operational Framework and Single Touch Payroll)
Generate a STP Audit Log for review
Getting Started with e-PayDay® Legacy
Getting Started for the New Financial Year
Getting Started with a New Entity
Getting Started part way through the Financial Year (Not yet STP Reporting)
Set up your information for Single Touch Payroll Reporting
Getting Started part way through the Financial Year (already STP Reporting)
Download and Install e-PayDay®
I cannot see my Server or Mapped Network Drives
Enter your Software Serial Number (SSN) and load your Licence
Add a Company
Add Employees Awards & Agreements (Rates, Rules and Employment Conditions)
Add a Salary Agreement
Add a Full-Time Agreement
Add a Part-Time Agreement
Add a Casual Agreement
Add a Casual Agreement (Employee paid per unit)
Add a Superannuation Fund
Add a new Employee
Add a PAYG (Pay As You Go) Employee
Add a Working Holiday Maker
Add a FLAT Tax Employee
Add a J.P.D.A Employee
Add a Sole Trader / Contractor
Sole Trader / Contractor and Recipient Created Tax Invoice
Foreign Employees Explained
Add a Foreign Resident for Tax Purposes
Add an Australian Resident whose income is from a ‘Foreign Source’
Enter existing Accrual Balances
Enter YTD Taxation Information that is required for STP Reporting
Back up your e-PayDay® Data
Register with SuperChoice
Set up your information for Single Touch Payroll Reporting, when you already have a BMS ID
Register your Company / Companies
Enter your Company Registration Key/s
Set up the ability to pay Employees using FAST-Bank™
Set up FAST-Bank™ in your Company
Set up a Holding Account for Gross PAYG (Tax)
Set up a Holding Account for Superannuation (SG)
Set up FAST-Bank™ in your Employees
Variable Deductions disbursed with FAST-Bank™
Add a Variable Deduction
Assign a Variable Deduction to your Employee
Add FAST-Bank™ Details in a Variable Deduction
Set up the ability to e-mail pay slips
Enter your GLOBAL SMTP e-Mail Settings
Enter your Company e-Mail Settings
Enter your Employees e-Mail Address
Pay Run Procedure
Process Pays by Individual Employee (including allocation of Hours to Cost Centres)
Process Pays by Individual Employee with Annual Leave No Loading
Process Pays by Individual Employee with Annual Leave and Loading
Process Pays by Individual Employee with Personal (Sick and Carers) Leave
Process Pays by Individual Employee with a single or multiple Public Holidays
Process Pays by Individual Employee with Long Service Leave
Process Pays by Individual Employee with Paid Parental Leave
Process Pays by Individual Employee with RDO’s
Process Pays by Individual Employee with TIL Accrued
Process Pays by Individual Employee with TIL Taken
Process Pays by Individual Employee with Banked Hours Accrued
Process Pays by Individual Employee with Banked Hours Taken
Process a Pay Run with Back Pay
Process a Pay Run with Annual Leave (Cashed Out)
Process a Pay Run with Annual Leave and Loading (Cashed Out)
Process a Pay Run with Long Service Leave (Cashed Out)
Process a Pay Run with both a Schedule 5 – Method B (ii) Pay Rate and Concessional Superannuation Contribution Deduction
Process a Pay Run with both a Schedule 5 – Method A Pay Rate and Concessional Superannuation Contribution Deduction
Process a Cessation (Termination) Pay
Process Pays by Pay Location/Department
Process Pays by All/Selected Employees
Process Pays by FAST-Pay™
Process Pays by e-Time™ (Basic)
Process Pays by e-Time™ (Intermediary)
Process Pays by e-Time™ (e-Award™)
Process Pays by Pay Cycle (Multiple Pay Periods)
Print or Export Pay Run Reports
Export Pay Run Reports (e-PayDay® Hosted) to your local PC
Print, Export or e-Mail Pay Slips
Add an (1) attachment when e-Mailing Pay Advice Slips
Create a FAST-Bank™ (EFT) File
Exclude Employees from your FAST-Bank™ (EFT) File
Post / Finalise / Complete your Pay Run
You are unable to Post a Pay Run as the previous STP file has not been successfully submitted.
Error – TFN Declaration, Declaration Date is missing or invalid
Send your Pay Event and complete any previous submissions waiting for a response
There is a problem loading the transaction data / There is nothing to process. Please contact e-PayDay Support.
Invalid Username and Password
Error 400 – Client is unknown, you appear to have invalid credentials / Your account is out of data, please purchase data to top up your balance
The submission has failed validation
The client you transmitted is not associated with the agent number you supplied and cannot be authorised
Correct a mistake which has been reported to the ATO
Reverse and make amendments to your very last pay run
Send a Full File Replacement to the ATO
Process a correction in the next regular pay cycle
Make a correction in your next pay run, where it will not increase or decrease the Employees Gross, Tax or Net Pay
Make a correction in your next pay run for a Ceased Employee, where it will not increase or decrease the Employees Gross, Tax or Net Pay
Process an additional payment in your next pay run, where an Employee has been underpaid by missing a pay rate or hours
Process an additional payment in your next pay run for a Ceased Employee who has been underpaid by missing a pay rate or hours
Process an additional payment in your next pay run, where an Employee has been underpaid by selecting an incorrect Pay Rate
Process an additional payment in your next pay run for a Ceased Employee has been underpaid by selecting an incorrect Pay Rate
Adjust the Employer SG (Superannuation Guarantee) Contribution during your Pay Run
Adjust RESC (over 10.00%) during your Pay Run
Adjust Total Tax (E = C + D) during your Pay Run
Process a correction in an Out of Cycle Pay Run
Process an Out Of Cycle Pay Run for an Employee who has been underpaid
Process an out-of-cycle Pay Run
Recover an Overpayment
Process an out-of-cycle Pay Run to calculate the NET overpayment
Add a Debt Waiver Fringe Benefit
Add an Overpayment Deduction
Assign the Overpayment Deduction to the Employee
Manually Cease / Terminate an Employee (No Pay Run Required)
An Employee has been set up incorrectly
Cease a PAYG (Pay As You Go) Employee and reinstate as a Working Holiday Maker (WHM)
Update the Employees Payee Type to Working Holiday Maker (WHM)
Cease a PAYG (Pay As You Go) Employee and reinstate as a Foreign Employee
Update the Employees Payee Type to Foreign Employee
Cease a Foreign Employee and reinstate as a Working Holiday Maker (WHM)
Cease a Foreign Employee and reinstate as a PAYG (Pay As You Go) Employee
Update the Employees Payee Type to Employee
Cease a Working Holiday Maker (WHM) Employee and reinstate as a PAYG (Pay As You Go) Employee
Cease a Working Holiday Maker (WHM) Employee and reinstate as a Foreign Employee
End of Month / Quarter / Financial Year Reporting
Print or Export the Withholding Tax Report
Generate your Superannuation Reports and pay the required Contributions for the period
Print or Export Superannuation Reports
Create your SuperStream File (Superannuation Fund / Clearing House)
Create your SuperStream File (e-PayDay® Gateway)
Pay your Superannuation Contributions through American Express (Reward Pay)
Record Superannuation Contribution Payment/s
End Of Financial Year Survival Guide
Single Touch Payroll (STP) reporting explained.
Getting Started with Single Touch Payroll Reporting
Set your Electronic Transfer Option to STP (SuperChoice) and enter your Company information
Deactivate Allowances and Deductions that you do not use
Allocate STP Codes to your Allowances and Deductions
Update your Allowance and Deduction Balances
Review your Employees Allowance and Deduction Balances
The STP Code assigned to your Allowance and/or Deduction is incorrect
Change the STP Codes assigned to your Allowance/s and Deductions
The Tax Treatment assigned to your Allowance or Deduction is incorrect
Change the Tax Treatment assigned to an Allowance/s and/or Deduction/s
Single Touch Payroll (STP) Health Check
Send an Update Event to the ATO
Update your Single Touch Payroll Reporting Sending Service Provider
Update to STP (SuperChoice) and enter your Login Details
Update the Contact Name for STP Submissions
Update the Contact Name for STP Submissions in the Company
Update the Contact Name for STP Submissions in the STP Customer Dashboard
View your Single Touch Payroll submissions
Information included in a Pay Event and Full File Replacement
Information included in an Update Event
Information included in a EOFY and EOFY Update
Submit your Employee’s Tax File Number Declaration automatically with your next Pay Run
Enter your Employees TFN Declaration details for submission with your next pay run
Sold your Business or ABN has changed part way through the Financial Year
Update or change your BMS ID
Add a new Company (ABN) into your existing STP (SuperChoice) Account
Delete an Employee
Copy a Company
Update the Company details such as the ABN
Add a new Company (ABN) into your existing e-PayDay® Subscription
Your Legal Entity Name (Company Name) has changed
Your ABN has changed for the New Financial Year
You’ve been STP Reporting under the wrong ABN
You’ve been STP Reporting under the wrong ABN for the whole Financial Year
You’ve been STP Reporting under the wrong ABN for part of the Financial Year
You’ve been STP Reporting under the wrong BMS ID
Finalise e-PayDay® Legacy as you have chosen to change Payroll Solutions
Finalise ALL YTD Balances from your BMS ID allocated in e-PayDay® Legacy, as you have chosen to change Payroll Solutions
Remove ALL YTD Balances from your BMS ID allocated in e-PayDay® Legacy, as you have chosen to change Payroll Solutions
Remove Active Payee’s YTD Balances from your BMS ID allocated in e-PayDay® Legacy, as you have chosen to change Payroll Solutions
Manually send your Single Touch Payroll Submission
Access the STP Customer Dashboard
Single Touch Payroll submissions while overseas
e-PayDay® Legacy Explained
Navigator Explained
File Menu
Company
Company Information
Banking Information
Pay Run Settings
Location
Pay Advice Messages
Preferences
Options
Company e-Mail Settings
Employee Default Settings
User Access
Government
Taxation
STP Info
SuperStream Setup
Cost Centres (e-Cost™)
Set up Cost Centres (e-Cost™)
Use previous e-Cost™ Cost Centre information in the current pay run
Add a Cost Centre
Add a Primary Cost Centre
Edit a Cost Centre
Update all past Cost Centre payments to a new Primary Cost Centre
View only Active Cost Centres
View only inactive Cost Centres
Sort Cost Centres in ID order
Sort Cost Centres by Abbreviation
Sort Cost Centres by Description
Accounting Export (e-Port™)
Accounting Export
Configure Accounting Export for AM-Win (ASIMS)
Configure Accounting Export for Biscount
Configure Accounting Export for BizMaster
Configure Accounting Export for BIZZ WIZZ
Configure Accounting Export for Clear Enterprise (Clear Objective)
Configure Accounting Export for Costar (Microhouse)
Configure Accounting Export for Farm Plan
Configure Accounting Export for FinancePlus
Configure Accounting Export for Hotstart Software
Configure Accounting Export for Kitten Software Auto WorkShop
Configure Accounting Export for Kitten Software ServiceMaster
Configure Accounting Export for MYOB (Pre Version 7) and MYOB (Versions 7+)
Configure Accounting Export for Pastel (Pre Version 6) and Pastel (Versions 6+)
Configure Accounting Export for Peachtree
Configure Accounting Export for Phoenix
Configure Accounting Export for ProfitPak
Configure Accounting Export for QuickBooks (Pre Version 7), QuickBooks (Versions 7+) and QuickBooks (Versions 15+)
Configure Accounting Export for Sage Line 50
Configure Accounting Export for Sage Pastel Evolution
Configure Accounting Export for Sage Pastel Partner/Xpress 2005
Configure Accounting Export for SYSPRO V6
Configure Accounting Export to Text: One delimited string plus one value per line
Configure Accounting Export to Text: One undelimited string per line
Configure Accounting Export to Text: Tab delimited line per Payslip
Configure Accounting Export for Windward Systems (BETA)
Import Data
Import Data (e-Port™)
Import Employees Award & Agreement details
Complete the Payroll Awards Table Import File
Import Employees Banking Details
Complete the Employee Banking Table Import File
Import Employees Superannuation Fund details
Complete the Payroll Super Funds Table Import File
Import Employees Details
Complete the Employee Employees Table Import File
Export Data
Export Data (e-Port™)
Time Cards (e-Time™)
ACTATek Bio-Clock installation and configuration
Current Time and Attendance Options
Reminders / Notes
End of Financial Year
Awards & Agreements Menu
Search and Replace (Awards & Agreements)
Awards & Agreements Overview
Award Information
Superannuation Information
Superannuation Rules
Time Information
Shift Information
e-Build™
Annual Leave
Personal Leave
Long Service Leave
RDO / TIL
Award Interpretation (e-Award™)
Add Shift Profiles
What is a Grace Period?
Allocate Shifts to Awards & Agreements
EXAMPLE: Use Fixed Daily Hours of __:__ when total hours are between __:__ and __:__ hours
EXAMPLE: Fixed Shift
Pay Types Menu
Pay Types Overview
Pay Rates Overview
Allowances Overview
Deduction Overview
Deduction Payees Overview
Payee Details
Payment Details
Payment History
Search and Replace (Deduction Payees)
Search and Replace (Pay Types)
Default Pay Types
Ordinary and Overtime Pay Rates
Award Rate
Time & Half
Double Time
Leave Pay Rates
Annual Leave
Annual Leave + Loading
Personal Leave
Long Service Leave
RDO’s
Public Holiday
Paid Parental Leave
TIL Accrued and TIL Taken
Banked Hours Accrued and Banked Hours Taken
Cessation / Termination Pay Rates
Unused Annual Leave + Loading (aft 18/8/93)
Unused Annual Leave + Loading (bef 18/8/93)
Unused Annual Leave + Loading (Redund)
Unused Annual Leave (aft 18/8/93)
Unused Annual Leave (bef 18/8/93)
Unused Annual Leave (Redund)
Unused Long Service (aft 17/8/93)
Unused Long Service (16/8/78 – 17/8/93)
Unused Long Service (bef 16/8/78)
Unused Long Service (Redund)
Redundancy And Early Retirement Payments
ETP – Life Benefit (17%)
ETP – Life Benefit (32%)
ETP – Life Benefit (47%)
ETP – No TFN (47%)
ETP – Foreign Resident / No TFN (45%)
ETP – Death Benefit (Dependant – 0%)
ETP – Death Benefit (Dependant – 47%)
ETP – Death Benefit (Non-Dependant – 32%)
ETP – Death Benefit (Non-Dependant – 47%)
Schedule 5 (Back Pay, Commission, Bonus) Pay Rates
Back Pay, Commission, Bonus (A)
Back Pay, Commission, Bonus (B (i))
Back Pay, Commission, Bonus (B (ii))
Superannuation (Before and After Tax) Deductions
Concessional (Before Tax) Super
Non-Concessional (After Tax) Super
Super Manager Menu
Super Manager Overview
Fund Details
Payment Details
Payment History
Unpaid SG
SuperStream
Search and Replace (Super Manager)
Super Reports
Employer Periodic SG Contributions (Super Reports)
Employer Periodic SG Contributions (1 Page per Fund)
Non SG Contributions YTD (Super Reports)
Non SG Periodic Contributions (Super Reports)
SG YTD Employee Balances (Super Reports)
SG YTD Monthly Summary (Super Reports)
Super Fund Payment Records
Super Fund Payment Records (No Details)
Total Periodic Superannuation Contributions (Super Reports)
SuperStream Explained
SuperStream Getting Started Guide
Print the Employee Masterfile report to confirm which Superannuation Fund your Employees are assigned to
Update your Employees Superannuation Member ID if it is not correct
Commence SuperStream Reporting with a Superannuation Fund or Clearing House
Select your SuperStream File Format (Superannuation Fund / Clearing House)
Enter your Company SuperStream Details (Superannuation Fund / Clearing House)
Enter the required details for SuperStream reporting in each of your Superannuation Funds (Superannuation Fund / Clearing House)
Commence SuperStream Reporting with the e-PayDay® Gateway
Select your SuperStream File Format (e-PayDay® Gateway)
Enter your Company SuperStream Details (e-PayDay® Gateway)
Enter the required details for SuperStream reporting in each of your Superannuation Funds (e-PayDay® Gateway)
Enter your RewardPay Customer No. into the e-PayDay® Gateway
Add a New Company (ABN) for SuperStream Reporting with the e-PayDay® Gateway
Employees Menu
Employees Overview
Personal Information
Employment
Accruals
Accrual Calculations
Leave Register (e-Leave™)
WorkCover
Cessation
Superannuation
Super Payments
Multi Super Funds
Tax
Balances
Allow/Deds
FBT Info
TFN Declaration
Pay Run Information
ListPay, Deposit and FAST-Bank™ Banking Information
Pay Location/Department
Pay Setup
Variable Deductions
Deduction Payments Summary
HR
HRM Information (e-Personnel™)
Contacts
Directory
Medical
e-Time™
Search and Replace (Employees)
Pay Day Menu
Pay Day Overview
FAST-Pay™ Specification
Pay Day Health Check
How do I run a Paytotals, Paylines Health Check?
How do I run a YTD Balances against Transactions Health Check?
How do I run an Employee Accrual Balances against Transactions Health Check
How do I run an Employee Pay Run Net against Calculated Net Health Check?
Pay Day Reports Overview
Pay Disbursements
Pay Advice Slips – LARGE FONT
Pay Advice Slips (1 Up) (Aus Post Envelope)
Pay Advice Slips (1 Up) (DL Envelope)
Pay Advice Slips (1 Up) (Plain Paper A4 – 210 × 297mm)
Pay Advice Slips (2 Up) (Plain Paper A4 – 210 × 297mm)
Pay Advice Slips (Transactions YTD)
Pay Envelope (Laser A4 – 210 × 297mm)
Pay Envelope (Pre-Printed 3 Part – A4 210 × 297mm) (FN Z-310)
Pre-printed Cheques (2 Cheques per page 183 × 140mm)
Pre-printed Cheques (3 Up) (Laser A4)
Pre-printed Cheques (ANZ July 2016 Format)
Pre-printed Cheques (Dot Matrix)
Recipient Created Tax Invoice
e-Time™ Adjusted and Initial Scan Report (e-Mail)
e-Time™ Initial Scan Report (e-Mail)
e-Time™ Time Card (e-Mail)
Pay Day Pay Slips Overview
Address Labels (Avery L7162 or J8162) (Pay Slips)
Address Labels (DL Envelope) (Pay Slips)
Address Labels (Dot Matrix) (Avery 939122) (Pay Slips)
Address Labels JAC2828 (JAC TL16-37105) (Pay Slips)
e-Mail Pay Advice Slips (1 Up)
e-Mail Pay Advice Slips (Transactions YTD)
Pay Advice Slips – LARGE FONT (Pay Slips)
Pay Advice Slips (1 Up) (Aus Post Envelope) (Pay Slips)
Pay Advice Slips (1 Up) (DL Envelope) (Pay Slips)
Pay Advice Slips (1 Up) (Plain Paper A4 – 210 × 297mm) (Pay Slips)
Pay Advice Slips (2 Up) (Plain Paper A4 – 210 × 297mm) (Pay Slips)
Pay Advice Slips (Transactions YTD) (Pay Slips)
Pay Envelope (Laser A4 – 210 × 297mm) (Pay Slips)
Pay Envelope (Pre-Printed 3 Part – A4 210 × 297mm) (FN Z-310) (Pay Slips)
Pre-printed Cheques (2 Cheques per page 183 × 140mm) (Pay Slips)
Pre-printed Cheques (3 Up) (Laser A4) (Pay Slips)
Pre-printed Cheques (ANZ July 2016 Format) (Pay Slips)
Pre-printed Cheques (Dot Matrix) (Pay Slips)
Recipient Created Tax Invoice (Pay Slips)
Cessation / Termination Pay Run Changes
Taxation changes to Employment Termination Payments
Reports Menu
Reports Overview
Accrual Tracking
Address Book
Address Labels (Avery L7162 or J8162)
Address Labels (DL Envelope)
Address Labels (Dot Matrix) (Avery 939122)
Address Labels JAC2828 (JAC TL16-37105)
Allowance Transactions
Allowances
Allowances List
Allowances YTD ATO Summary
Allowances YTD Summary
Annual Leave Accrual
Award Allocation by Employee
Awards List
Awards Rate Update History
BAS Sample – Quarterly
Centrelink – Employee Information
Centrelink – Employee Payments
Deduction Payee Contributions Statement (Non-Super)
Deduction Payee Contributions Statement (Non-Super) (e-mail)
Deductions
Deductions List
e-Cost™ Cost Centre Daily Summary
e-Cost™ Cost Centre Daily Summary (Primary Cost Centre)
e-Cost™ Cost Centre Listing
e-Cost™ Cost Centre Listing (Primary Cost Centre)
e-Cost™ Cost Centre Monthly Summary
e-Cost™ Cost Centre Monthly Summary (Primary Cost Centre)
e-Cost™ Cost Centre Report
e-Cost™ Cost Centre Report (Job Title)
e-Cost™ Cost Centre Report (Primary Cost Centre)
e-Cost™ Cost Centre YTD Summary
e-Cost™ Cost Centre YTD Summary (Primary Cost Centre)
e-Leave™ Register (Annual leave)
e-Leave™ Register (Leave with Pay)
e-Leave™ Register (Leave without Pay)
e-Leave™ Register (Long Service Leave)
e-Leave™ Register (Other)
e-Leave™ Register (Personal Leave)
e-Leave™ Register (Public Holiday)
e-Leave™ Register (RDO’s)
e-Leave™ Register (TIL)
e-Leave™ Schedule
Employee Balances (Date Range)
Employee Bank List
Employee BarCode/s
Employee BarCode/s (Employee Clock ID)
Employee BarCode/s (Employee Code)
Employee Birthday List
Employee Date and Address Listing
Employee e-Mail List
Employee Emergency Contacts
Employee ETP Payments
Employee ETP Payments (Pre 2013)
Employee Hours Summary
Employee Listing
Employee Listing (Salary)
Employee Masterfile
Employee Overtime Hours Summary
Employee Reminders and Alerts
Employee SG Details Quarterly
Employee SG Details YTD
Employee Signature List (Cash & Cheque)
Employee Super Details
Employee Super Payments Summary
Employee Super Payments Summary (No Details)
Employee Termination List
Employee Transactions
Employee WorkCover Details
Employee YTD Balances
Employer Periodic SG Contributions
e-Time™ Adjusted and Initial Scan Report
e-Time™ Adjusted and Initial Scan Report (1 Page Per employee)
e-Time™ Initial Scan Report
e-Time™ Initial Scan Report (1 Page per employee)
e-Time™ Time Card
e-Time™ Time Card (1 Page per employee)
FBT
FBT List
Gross Pay & Total Tax
Leave Liability
Location Report
Location/Department Listing
Long Service Leave Accrual
Non SG Contributions YTD
Non SG Periodic Contributions
Parental Leave Payments
Pay Advice Summary
Pay Rates
Pay Rates List
PAYG Voluntary Transactions (one per page)
Payment Summaries
Payroll Analysis
Payroll Analysis – Landscape
Payroll Analysis (Simple)
Payroll Analysis (Simple) – Landscape
Payroll Analysis Total Monthly
Payroll Analysis Total Weekly
Payroll Analysis Total Yearly
Payroll Summary
Payroll Summary (ALL)
Payroll Tax
Personal Leave Accrual
Personal Leave with Date Hired
RDO Summary
Reference Report – All
Reference Report – Employee
Reference Report – Employee Only
Reference Report – Pay Run
SG Contributions Statement
SG Contributions Statement (Aust. Post DL Envelope No. 48248)
SG Contributions Statement (DL Envelope)
SG Contributions Statement (e-mail)
SG YTD Employee Balances
SG YTD Monthly Summary
Superannuation Fund List
Total Periodic Superannuation Contributions
Withholding Tax – Monthly
Withholding Tax – Quarterly
Withholding Tax – Total/Weekly
WorkCover Annual Return
WorkCover Periodic Report
WorkCover YTD
Variable Deduction
Tax Menu
Tax Scale 1 (Australian Resident, Tax Free Threshold is NOT claimed)
Tax Scale 2 (Australian Resident claiming the Tax Free Threshold)
Tax Scale 3 (Foreign Resident)
Tax Scale 4 (Tax File Number NOT Provided)
Tax Scale 5 (FULL exemption from Medicare Levy)
Tax Scale 6 (HALF exemption from Medicare Levy)
Study and Training Support Loan (STSL)
Medicare Levy
FBT (Fringe Benefits Tax)
General
Payroll Tax Rates & Thresholds
Shearing Industry
Single (Senior Australians)
Member of a Couple (Senior Australians)
Illness Separated (Senior Australians)
Working Holiday Makers
Horticultural Industry
Australian Taxation Schedules in e-PayDay® Legacy
Schedule 5 – Tax table for back payments, commissions, bonuses and similar payments
Utilities Menu
Restore Company Data from a back up
Rollback Company to a Previous Date
Back up ALL Companies data and archives
Back up Company data for an Accountant
Back up Company Data for a Client
Restore Company data provided by an Accountant
Restore Company Data provided by a Client
Clear Accounting Export Setting
Reverse and remove your very last pay run, in the case of a double up.
Options Menu
Change your Background Theme
Turn sounds on or off
Turn Backup Path Change prompt on or off
Limit how many Companies you see in the File Menu
Turn AutoUpdate on or off
Close all open Databases before a backup is completed
View the status of ALL e-PayDay® Extensions
Configure your e-PayDay® Extension Options
Set your GLOBAL SuperStream File Format
Windows Menu
Help Menu
Request Assistance / Support
Request a New Feature
View the e-PayDay® Support Dashboard
Update your Software Licence
Check what version of e-PayDay® you are using
Update your Software Serial Number (SSN) and load your updated Software Licence
Employee Rostering (e-Roster™)
How do I add a new Roster?
How do I e-mail the Roster to my Employees?
Superannuation Contributions Explained
Reportable Employer Superannuation Contributions (RESC)
Enter your Employees RESC % or $
Add a Concessional (Before Tax) Superannuation Contribution Deduction
Add a Non-Concessional (After Tax) Superannuation Contribution Deduction
Pay Slip XML Export
Payroll Tax (BETA)
Set your Pay Types to report for Payroll Tax
Set your Employees Payroll Tax State
New Features, Known Issues and Frequently Asked Questions
Known Issues and Resolutions
Error -2147024770 frmCrystalReports Automation Error Generate Report
Error -2147189152 – Method ‘~’ of object ‘~’ failed
Error -2147217843 – Cannot start your application. The workgroup information file is missing or opened exclusively by another user.
Error -214721887 – Multi-step operation generated error
Error -2147221164 – Class not registered
Error -2147467259 – Not a Valid Bookmark.
Error -2147467259 – Microsoft jet database stopped the process as you and another user are attempting to change the same data at the same time
Print FAST-Bank Report (Pay Day Menu) no longer functions
Date Hired in the Future preventing Pay Run from posting
Error Info :- 3709 – The connection cannot be used to perform this operation. It is either closed or invalid in this context.
Error Info :- 374 – Failed to activate control DB.UserControl
Error : 339 – Component ‘XXX.ocx’ or one of its dependencies not correctly registered: a file is missing or invalid
Component myframepanel.osx or one of its dependencies is not correctly registered.
An error has occurred in modSupport: Set_VersionNo2_in Tax Scales
The database could not be checked, please contact e-PayDay Support
Error Info :- 91 – Object variable not set
An error has occurred in frmReports : ReportPreview (Recipient Created Tax Invoice)
Previewing Reports: Logon Failed error
Hash Tag / Pound Symbol (#) is being displayed in any $ column
Error 429 and Error 484: Crystal Reports – Print Reports
Error 7 – Out of Memory
The SOAP Toolkits needs to be installed. Please contact e-PayDay Support
An error has occurred in SMTPEmail_ToolClick (AddEmail.DLL)
A decompression error has occurred (#2029)
After OS Update or Upgrade, Drop-down Menu’s and Side Bar Icons do not function or do not display
Windows 2003, 2008 and 2008 R2: e-PayDay® Icons not displaying inside product
Crystal Reports: Group Condition Not Found
An error has occurred in frmPayRun Error Info :- 13 / Error Info :- 55 / Error Info :- 62
An error has occurred in frmPayRunList : cmdMyFinalize_Click (Error 70 / Error 75)
Error 62 when accessing Cost Centres (e-Cost™)
FAST-Bank™ Upload: Lodgement Reference (columns 63-80) must be justified
All the Pay Types are Undefined
YTD Balances INCORRECT
The Employees Transactions do not match the Employees Year To Date Taxation Balances
Manually adjust Employees Year To Date Taxation Balances
Error 481 – Invalid Picture
Error Info :- 76 – Path not found
Error when sending Pay Slips via e-Mail
Error Info – 94 Invalid use of Null PayRunTaxationCalc NAT1004
Error Info :- 52 – Bad File name or number
Error 13 (Edit Award & Agreement)
Internal Error :- 2147012866: The connection with the server was terminated abnormally
Manually load your Software Licence File (SLF)
An error has occurred in ModPayRun : PayRunListConvertFastPayFromStringToInt (Error Info :- 70 – Permission denied)
Error -2147217865 – The Microsoft Jet database engine cannot find the Input Table or Query ‘X’
Payroll News Archive
JobKeeper and JobMaker
JobKeeper Payment (COVID-19)
Add an Unpaid Pandemic Leave Pay Rate
Add a JOBKEEPER-START-FN Allowance
Add a JOBKEEPER-TOPUP Allowance
Process your first Pay Run of the Support Period
Process a Weekly Pay Run with the JOBKEEPER-START-FNXX Allowance
Process a Fortnightly Pay Run with the JOBKEEPER-START-FNXX Allowance
Process a Monthly Pay Run with the JOBKEEPER-START-FXX Allowance
Continue processing Pay Runs until the end of the Support Period
Process a Weekly Pay Run with the JOBKEEPER-TOPUP Allowance
Process a Fortnightly Pay Run with the JOBKEEPER-TOPUP Allowance
Process a Monthly Pay Run with the JOBKEEPER-TOPUP Allowance
Verify the eligible Employees have been paid at least $1,500.00 per fortnight for the required reporting period
Process an out-of-cycle Pay Run to include JOBKEEPER-TOPUP
An Employee has been missed (START or FINISH)
Advise the ATO of your JobKeeper Updates
Cease the JOBKEEPER Payment for an Employee
Add a JOBKEEPER-FINISH-FNXX Allowance
Process a Pay Run with the JOBKEEPER-FINISH-FN Allowance to cancel a previous claim
Process a out-of-cycle Pay Run with the JOBKEEPER-FINISH-FN Allowance to cancel a previous claim
Process a Cessation Pay Run with the JOBKEEPER-FINISH-FNxx Allowance
Enter Allowance and Deduction STP Balances
JobKeeper Eligibility Report
JobKeeper Payment Extension (COVID-19)
Historical JobKeeper Payment Amounts
JobKeeper Extension FAQ
Add a JK-TIER Allowance
Add a JOBKEEPER-START-FN Allowance (JobKeeper Extension)
Add a JOBKEEPER-TOPUP Allowance (JobKeeper Extension)
Process your first Pay Run including a JK-TIER Allowance
Continue processing Pay Runs until the end of the Support Period (JobKeeper Extension)
Corrections to JobKeeper data submitted to the ATO via STP
Ceasing a claim during the JobKeeper Extension period
Add a JOBKEEPER-FINISH-FNXX Allowance (JobKeeper Extension)
Process a Pay Run with the JOBKEEPER-FINISH-FNxx Allowance (JobKeeper Extension)
JobMaker Hiring Credit
JobMaker Hiring Credit Nomination
JobMaker Hiring Credit Minimum Hours Declaration
JobMaker Hiring Credit Cessation
JobMaker Hiring Credit Rehire Nomination
Mandatory Employer Superannuation Guarantee increases to 10.00% from 1 July 2021
Sick & Carer’s Leave (The Mondelez Decision)
Windows protected your PC (From Version 21.10)
Working Holiday Maker changes from 1 January 2017
Trading Name (Payer trading name) changing to Legal Entity Name (Company Name)
Installation
Install e-PayDay® on another Computer
Transfer / Copy e-PayDay® to a New Computer
Install e-PayDay® on a New Computer to restore a back up
Install e-PayDay® on a New Computer to restore your e-PayDay BE Folder into C:\
Install e-PayDay® on a New Computer to start ‘fresh’ (no recoverable back ups)
Migrate a Stand Alone Install to a Client / Server Install
Migrate an existing Server installation to a new Server
Install e-PayDay® on a new Computer, and connect to the existing Server
Migrate a Client / Server Install to a Stand Alone Install
Store a second copy of your e-PayDay® data in case of a virus
Download the latest e-PayDay® Upgrade or Update and Install as Administrator
The URL Link configuration data file can not be found
Move a Stand Alone Install to a new drive on the same computer
Licencing
Locate your Software Serial Number (SSN)
Locate your Software Client Number (SCN)
Software Licence is expiring shortly
Check your Software Licence Renewal Date
Confirm what e-PayDay® Product you are using
Check Employee Count in e-PayDay® to confirm which product is most suitable for your renewal
Check Companies Count to confirm which product is most suitable for your renewal
Update your Subscription Software Serial Number and Company Keys
Re-register your Company / Companies now you have updated your Software Serial Number
The Company Limit has been exceeded
The Employee Limit has been exceeded
Software Licence File Is Invalid or Corrupted
Check for the latest Version Update
Company / Companies
Update your Legal Entity Name (Company Name)
Open a Company
Edit a Company
Delete a Company
Close a Company
Duplicate a Company
Access Company Information
Access Company Users / Passwords
Access Company Banking Information / FAST-Bank™ details
Access Company Pay Run Preferences
Access Company Government details
Access Company Location details
Access Company Pay Messages
Access Company Preferences
Open a Company Archive
Close an Open Company Archive
Add a Reminder / Note
Edit an existing Reminder / Note
Delete a Reminder / Note
View ONLY Actioned Reminders / Notes
Confirm e-PayDay® Data Path
Practice Company Explained
Delete Previous Financial Year data
Sort Reminders / Notes in Descending order
How do I view Reminders / Notes that have not yet been actioned?
How do I view who is currently using e-PayDay®?
How do I add my Company Logo so it will print on the Pay Slips?
Where do I change the Company Payment Method from Cash to Cheque, ListPay, Deposit or FAST-Bank™?
Enter Dates in the Pay Envelope for each Pay Rate, Allowance and/or Deduction
Where do I set the FAST-Pay™ File options?
How do I change the look of the Pay Envelope in the Pay Run?
What is the Floating Pay Day Button?
How do I set a reminder to back up my data each time e-PayDay® is closed?
How do I set a reminder to create the FAST-Bank™ file before Posting every Pay Run?
e-Time™ Import Configuration
Partially display or completely hide the Employees Bank Details on the Pay Slip
Where do I set a reminder to display when an Employees Birthday falls during a pay run?
Where do I set my e-Time™ Preferences?
How do I turn my e-Cost™ alert on or off?
Display the Employee Accrual Balances on the Pay Slip
Hide the Employees YTD Taxation Balances on the Pay Slip
Hide the Employees YTD Super Balances on the Pay Slip
How do I record my Employees Leave Dates during the Pay Run?
Hide the Employee Accrual Balances on the Pay Slip
Where do I change the Round Net Pays Option?
How do I stop my Employees Base Rate being calculated on their Advanced Pay Set Up?
How do I delete my Company Logo?
Where do I set my Enter Hours in Decimal or HH:MM setting?
Where do I change my Leave Loading Report Value?
Add a Global Pay Message
Edit an existing Global Pay Message
Delete a Global Pay Message
Display an alert when an Employees Annual Leave accrual is more than their Yearly Entitlement
Display an alert when an Employees Accruals are in Negative
Display alert if an Employee has fixed $ amounts in FAST-Bank™ and is being paid leave
Where do I set an alert to display if the Super Guarantee Cap is reached?
Establish Employee Defaults
Clear Employee Defaults
Edit a User Access Account (Username and Password)
Delete a User Access Account (Username and Password)
Set Exempt from FBT under section 57A of the FBTAA 1986
Add Company SuperStream Details
Add a Global Pay Message to display for ALL Employees
Resync your Accounting Export Data if you’re missing some Pay Runs from your Accounting Software
Display QTY for Leave Payments for Salaried Employees
Display the maximum number of Pay lines in a Pay Envelope
Set Use _____ for yearly calculations
Change Display Week Number
Display a Pay Message on Pay Slips send via e-mail
Disable reminder to create the FAST-Bank™ file before Posting every Pay Run
Disable recording Leave Dates in a Cessation / Termination Pay Run
Suppress (hide) Tax File Number’s (TFN) in all Superannuation Reports
Change Financial Year Ending Date
Locate your BMS ID allocated in e-PayDay® Legacy
Set that your registered as an Employer for Working Holiday Makers
Add a Company (no recoverable back ups, re-entering pay runs)
Awards & Agreements (Rates, Rules and Employment Conditions)
How do I use Search in Awards & Agreements?
Edit an Award & Agreement
How do I mark an Award or Agreement as Inactive?
How do I mark a previously Inactive Award or Agreement as Active?
How do I add a new Award Description / Classification?
How do I delete an Award Description?
Where do I set a reminder to change the Award or Agreement?
Where do I set an automatic Annual Increase for an Award or Agreement?
Where do I set that Superannuation will only calculate on Applicable Pay Rates?
Where do I set that Superannuation will only calculate on the Base Award Rate?
Where do I set Superannuation to only calculate on the Higher Pay Rate?
Where do I set Superannuation to only calculate on the Lower Pay Rate?
Where do I set Superannuation Contribution Limits?
Where do I set the Maximum Annual Employer Superannuation Contribution Limit?
Ensure Employer SG (Superannuation Guarantee) will apply to Concessional (Before Tax or Salary Sacrifice) Superannuation Contributions
Ensure Employer SG (Superannuation Guarantee) will apply to Annual Leave Loading
Ensure Employer SG (Superannuation Guarantee) will not accumulate unless the Employee meets certain criteria
How do I sort my Awards & Agreements in alphabetical order?
How do I limit what Awards & Agreements I see?
How do I duplicate an Award or Agreement?
How do I sort my Awards & Agreements by Type?
How do I view only Active Awards & Agreements?
How do I change an Award Description?
How do I view only Inactive Awards & Agreements?
How do I sort my Awards & Agreements in ID order?
Some or all of my Awards & Agreements are missing
Can multiple Employees be linked to the same Award & Agreement?
How do I locate my Employees Award Rate (Base Pay Rate) from their Award & Agreement?
Update a Casual Award to Permanent (Salary, Full-Time or Part-Time)
Update a Permanent (Salary, Full-Time or Part-Time) Award to Casual
Pay Types (Rates, Allowances and Deductions)
Add a Back Payment, Bonus, Commission or Similar Payment (Schedule 5) Pay Rate
Add a Schedule 5, Method A Pay Rate
Add a Schedule 5, Method B (i) Pay Rate
Add a Schedule 5, Method B (ii) Pay Rate
Add a Back Pay Pay Rate
Ordinary Time Earnings (OTE) Explained
Add a Pay Rate
Add a Piece (per Unit) Pay Rate
Add a Pay Rate that doesn’t accrue Leave Entitlements
Add a Leave without Pay Pay Rate
Add a Compassionate & Bereavement Leave Pay Rate
Add a WorkCover / Workers Compensation Pay Rate
Add an Exempt Foreign Employment Income Pay Rate
Add a Director’s Fees Pay Rate
Add a Termination / Cessation Pay Rate
Add an Annual Leave (Cashed Out) Pay Rate
Add an Annual Leave and Loading (Cashed Out) Pay Rate
Add a Long Service Leave (Cashed Out) Pay Rate
Edit a Pay Rate
Duplicate a Pay Rate
Deactivate a Pay Rate
Reactivate a Pay Rate
Add an Allowance
Edit an Allowance
Duplicate an Allowance
Deactivate an Allowance
Reactivate an Allowance
Add a Deduction
Add a Salary Sacrifice (Before Tax) Deduction
Add a Child Support Deduction
Add a Workplace Giving Deduction
Add a FBT (Fringe Benefit Tax) Deduction
Edit a Deduction
Duplicate a Deduction
Deactivate a Deduction
Reactivate a Deduction
Search in Pay Types
Limit Pay Types displayed by Type
View ONLY Inactive Pay Types
Sort Pay Types in ID order
Sort Pay Types in Alphabetical order
Sort Pay Types by Type
View ONLY Active Pay Types
Edit a Deduction Payee
Add a Deduction Payee
Deactivate a Deduction Payee
Reactivate a Deduction Payee
View ONLY Active Deduction Payees
Sort Deduction Payees in ID order
Sort Deduction Payees in Alphabetical Order
Sort Deduction Payees by Period Start Date
Sort Deduction Payees by Payment Frequency
View ONLY Inactive Deduction Payees
How do I print my Deduction Payee Reports?
How do I record my Deduction Payee Payment/s?
Pay Rate is in use elsewhere. It can’t be set to inactive.
Add a Casual Loading Pay Rate
Add a Non-Taxable, Non-Reportable Death Benefit Pay Type
Add a Payment In Lieu Of Notice Termination Pay Rate
Add a Salary Sacrifice (Other Benefit) Deduction
Employees
Add an Employee (FIRST New Icon)
Add a PAYG (Pay As You Go) Employee
Add a Working Holiday Maker Employee
Add a FLAT Tax Employee
Add a Sole Trader / Contractor
Add a Employee who is a foreign resident for tax purposes
Add an Australian Resident Employee who works overseas and income is from a ‘Foreign Source’
Add a J.P.D.A Employee
Edit an Employee
Deactivate an Employee
Reactivate an Employee
Establish Advanced Pay Set Up
Update an Employee from Permanent (Salary, Full-Time or Part-Time) to Casual
Update an Employee from Casual to Permanent (Salary, Full-Time or Part-Time)
Assign a new Award & Agreement to an Employee
Add comments to an Employee
Update the Employees Accruals Commencement Date
Update The Employees Employment Status (Salary, Full Time, Part Time or Casual)
Search in Employees
Update an Employees Superannuation Fund and move any unpaid Contributions to their new Fund
Enter an Additional Tax $ or % for an Employee
Edit existing Accrual Balances
Allocate Cost Centre/s to an Employee
Update the Employees’ Payment Method and add Banking Details
Allocate a Pay Rate, Allowance or Deduction to an Employee
Add a Pay Location/Department
Schedule Leave within an Employee
Add a Custom Employee Alert
Update an Employees TAX Type
Update an Employees Payee Type
Allocate an Employee Personal Superannuation Fund
Exemption Tax File Numbers
Where do I enter the Employees Member Contribution Details?
Add a photo of your Employee
Delete the photo of your Employee
Add a new Job Title
Record Employee Leave Dates
Edit existing Leave records
Delete an incorrect Leave record
How do I view only Scheduled Leave records?
How do I view only Taken Leave records?
How do I view my Employees recorded periods of Annual Leave?
How do I view my Employees recorded periods of Personal Leave?
Enter Employee FBT (Fringe Benefit Tax) information
How do I view my Employees recorded periods of TIL?
How do I view my Employees recorded periods of Long Service Leave?
How do I view my Employees recorded periods of Public Holidays?
How do I view my Employees recorded periods of RDO’s?
How do I view my Employees recorded periods of Leave with Pay?
How do I view my Employees recorded periods of Leave without Pay?
How do I view my Employees recorded periods of Other Leave?
Where do I add a new Employee Warning?
Edit an existing Employee Warning
Where do I delete an incorrectly recorded Employee Warning?
Where do I set up my Employees Super Details if we contribute the Employer Superannuation Contributions to more than one Superannuation Fund?
Where do I set up my Employees Super Details if they wish to contribute their Employee Superannuation Contributions to more than one Superannuation Fund?
Delete my Employees Multiple Superannuation Funds
Where do I set that my Employee is claiming a Medicare Levy Variation?
Employee is required to repay a Study and Training Support Loan (STSL, HELP, HECS or Financial Supplement Debt)
Edit / Change / Update previously entered FBT information
Delete an incorrect FBT Payment
Add Employees Bank Details
Edit Employees Bank Details
Delete Employees Bank Details
Edit an existing Pay Location/Department
Edit / Change / Update an existing Variable Deduction for your Employee
Delete a Variable Deduction assigned to an Employee
Edit / Change / Update an existing Deduction Payee Payment for your Employee
Define the Employees Normal Week for e-Time™
View only Weekly Employees
View only Fortnightly Employees
How do I view only Monthly Employees?
View only Employed (Active) Employees
View only Inactive Employees
View only Terminated / Ceased Employees
View only Casual Employees
View only Full-Time Employees
View only Part Time Employees
View only Salary Employees
View Employees by Pay Location / Department
Edit / Change / Update an Employees Multiple Superannuation Funds Setup
Sort Employees by Employee Code
How do I sort my Employees by Surname?
How do I sort my Employees by Date Last Paid?
Where do I add Emergency Contact Information for my Employees?
Edit / Change / Update an existing Emergency Contact for an Employee
Where do I delete an existing Emergency Contact for my Employee?
What do I do if e-PayDay® states my Employees TFN is invalid?
What do I do if e-PayDay® states my Contractors ABN is invalid?
Edit / Change / Update an Employees Date of Birth
Edit / Change / Update an Employees Date Hired
Edit / Change / Update an Employees Cessation (Termination) Date
Edit / Change / Update an Employees Address
Edit Employee Tax File Number
Edit / Change / Update an Employees Phone Number
Split your Employees Pay into Multiple Bank Accounts when paying by FAST-Bank™
Record Leave Without Pay (e-Leave™)
How do I locate my Employees Award Rate (Base Pay Rate) from their Advanced Pay Set Up?
How do I view Ceased (Terminated) Employees who are allocated to a certain Pay Location / Department?
Edit / Change / Update an Employees Advanced Pay Set Up
Process a Cessation (Termination) of multiple employees where a final pay run is not required
Update the Employees Pay Period (Weekly, Fortnightly or Monthly)
You need to either Start a New Financial Year OR change your Posting Date to before XX/XX/XX
How do I locate the Superannuation Fund (ID) the Employee is linked to?
How do I cease my Working Holiday Maker Employee, to rehire as a PAYG Employee?
How do I change my Employees Payee Type from Working Holiday Maker (WHM) to Employee?
Edit Employees YTD Taxation Balances
How do I assign an Employee to a new Superannuation Fund?
Cease / Terminate Inactive Employees
Where do I set that my Employee is entitled to Leave Loading?
How do I view & import the Public Holidays in e-Leave™?
Employee Super Fund ID & Super Number field are greyed out.
How do I locate my Employees Special Award Rate (Base Pay Rate) from their Employment Details?
Why is my Employees Superannuation Guarantee Paid more than their Superannuation Guarantee YTD?
Assign an Employee to a Pay Location/Department
The Original and New Super Funds must have matching Fund Period Start Dates. No Super Fund payment data can be updated
No Super Fund found. You need to link this Employee to a Super Fund
Enter existing Taxation Balances
Enter existing Superannuation Balances
Edit existing Allowances and Deductions Balances
Edit an Employee’s Personal Information for STP Reporting
Reinstate an Employee
Manually enter the Reportable Employer Superannuation Contribution YTD Taxation Balance
Change a FLAT Tax Employee from Non-Australian Resident to Australian Resident
Update an Employees Special Tax Table
Change your Employees Tax Type to PAYG Non Business Employee
Cease a Company, Partnership or Trust and reinstate as a PAYG (Pay As You Go) Employee
Edit / Change / Update an Employees Special Award Rate
Where can I change my Employees hourly rate?
Use Search and Replace in Employees to add a Cessation (Termination) Date
Remove a previously allocated Pay Rate, Allowance or Deduction for an Employee
Superannuation Funds
How do I mark a Superannuation Fund as Inactive?
How do I mark a previously Inactive Superannuation Fund as Active?
How do I duplicate a Superannuation Fund?
How do I use Search in Super Manager?
Edit a Superannuation Fund
Where do I change the Super File Format for SuperStream?
How do I quickly change Report Windows while accessing Super Manager?
How do I limit what Superannuation Reports I see?
How do I print a previously created batch of Superannuation Reports?
Edit a previously created batch of Superannuation Reports
How do I print Superannuation Reports by Date Range?
How do I add a new batch of Superannuation Reports?
Edit a Superannuation Fund’s Payment History
How do I rename a previously created batch of Superannuation Reports?
How do I sort my Superannuation Funds in alphabetical order?
How do I sort my Superannuation Funds in ID order?
How do I sort my Superannuation Funds by Payment Frequency?
How do I view only Active Superannuation Funds?
How do I view only Inactive Superannuation Funds?
How do I search for a Superannuation Report?
Edit / Change / Update a Superannuation Funds Period Start Date and Fund Paid Frequency
How do I sort my Superannuation Funds by Payment Date?
How do I update all of my Superannuation Funds Payment Dates?
How do I check that I have recorded my Superannuation Contribution Payment/s?
Some or all of my Super Funds are missing
What do I need to change in e-PayDay® now that I must SuperStream Report to Sunsuper instead of Austsafe?
Reprint Superannuation Report
Edit / Change / Update a Superannuation Fund’s SuperStream Details
Clear Carried Forward Superannuation Amounts
Super Fund is in use elsewhere. It can’t be set to inactive.
I accidently marked one or more Super Funds as Paid too early.
Delete the Super Fund Incorrect Payment Record from Payment History
Delete the Employees incorrect Superannuation Payment from Super Payments
Edit the Employees Superannuation Guarantee Amounts
Processing Payroll
Ensure your last pay run has been posted
Check your Employees total hours worked before the Pay Run is commenced
Some or all of your Employees are missing when you are attempting to process Pay Day
Employee’s Tax contains cents
Allocate a new Cost Centre to an Employee during a Pay Run
Amend Leave Dates during a Pay Run
Tax Averaged Leave Prompt during a Pay Run
View information about the pay type you have used during a Pay Run
Delete a Pay Type during a Pay Run
An alert displays advising that my Employee has no Member Superannuation Fund
Warning that e-Cost™ is not active when processing a pay run
The pay run is unable to be posted as your Accounting Export Path could not be located.
Reprint previous Pay Slips
Change your Pay Run Dates
How do I access / edit an Employees Details while a pay run is active?
How do I access an Employees Award while a pay run is active?
Reprint pay slips for a specific date range
Rollback Pays
How do I change QTY from HH:MM to Decimal (or visa-versa) using the Built-in Time Calculator?
Add a once off message in the Employees Pay Envelope
Add a Global Pay Message for a specific Date Range
Add a Global Pay Message in the Employees Pay Envelope
How do I add a new Cost Centre during a Pay Run?
What Report Selection Criteria is available for Pay Slips?
How do I limit what Pay Slips I see?
View ONLY ACTIVE Pay Slip Reports
View ONLY Inactive Pay Slip Reports
What e-Cost™ Reports are available?
Some or all of my Pay Slips are missing
Re-Send (e-Mail) Pay Advice Slips for a previous pay period
I have accidentally selected an Accounting Package. How do I re-set my Accounting Export?
Unable to post or reverse your pay run as an alert displays advising you are unable to perform the action
What do I do if I am unable to post or reverse my pay run as the button is not available?
Pay Periods Processed in Advance (eg. Closed for Christmas Period)
You are unable to import times as your Bio-Clock is set to Access Manager
Employee should be on leave until XX/XX/2XXX.
You cannot edit these Employee’s details as their Payslip is set to ACTIVE.
What reports should I print to provide to my Employee when they cease Employment with us?
You are unable to finalise / post Pay Runs after 1/8/2XXX
Undo an ACTIVE Pay Run
Process a Pay Run with a Concessional (Before Tax) Superannuation Contribution Deduction
Process a Pay Run with a Non-Concessional (After Tax) Superannuation Contribution Deduction
The Posting Date is NOT in the Current Financial Year
Employee’s Annual, Sick, Long Service and/or RDO’s/TIL Leave Entitlements are not accruing
Locate the Award & Agreement (ID) the Employee is linked to
Enter the Employees Annual Leave Accrual Entitlement
Enter the Employees Personal (Sick) Leave Accrual Entitlement
Enter the Employees Long Service Leave Accrual Entitlement
Enter the Employees RDO’s / TIL Accrual Entitlement
Use the Accrual Calculator to recalculate Employees Accruals
Manually recalculate Employees Accruals
Employee’s Annual, Sick, Long Service and/or RDO’s/TIL Leave Entitlements are accruing when they shouldn’t be
Employer SG (Superannuation Guarantee) is not accruing
Employer SG (Superannuation Guarantee) is accruing when it shouldn’t be
Edit Employees Bank Details during a Pay Run
Reporting
Confirm Pay Slips have been e-mailed successfully
Preview a Report
Print a Report
Export a PDF Report
Export a .CSV Report
Search Reports
Limit Report Options
View ONLY Active Reports
View ONLY Inactive Reports
Add Report Batch
Edit Report Batch
Rename Report Batch
Delete Report Batch
Print, Preview or Export a Report Batch
Export the Employee Masterfile Report as .CSV
Quickly change Report Windows
Some or all of my Reports are missing
Print the Employee Hours Summary for a specific Employee/s
Print the Deductions Report to display Child Support Payments
Print the Pay Rates Report to display Overtime
Print the Pay Rates Report to display WorkCover Payments
Print the Pay Rates Reports to display Director’s Fees Payments
Recommended Reports before rolling back (restoring a back up)
Employee’s Hours (QTY) are not being displayed on their Pay Slip
Employee UNPAID Superannuation Contributions are still allocated to their old Superannuation Fund
Send the SG Contributions Statement (e-mail) Report by e-Mail
Send the Deduction Payee Contributions Statement (Non-Super) (e-mail) Report by e-Mail
e-Leave™ Report List
Reports you should print when you have sold or closed your business
Print a specific Employees Payment Summary for the current Financial Year
Resend (e-mail) previous Financial Years Payment Summaries
Reprint previous Financial Years Payment Summaries
Reprint previous Financial Years Reports
Print the Deductions Report for a Specific Employee
e-PayDay® Hosted
Request assistance if you are unable to access e-PayDay® Hosted
Access e-PayDay® Hosted on Windows OS
Access e-PayDay® Hosted on MAC OS
Access e-PayDay® Hosted on an Android Device
Create a Desktop Icon Shortcut e-PayDay® Hosted
Change your Password for e-PayDay® Hosted
Login Attempt Failed (Windows 7)
Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network administration for assistance.
Unable to use e-PayDay® Hosted’s e-Mail settings
Restore your e-PayDay® Hosted Data to e-PayDay® Desktop
Acronyms
Download as PDF
End of Financial Year
Step 1 – Read End of Financial Year Guide
Step 2 – Print End of Financial Year Reports
Step 3 – Print Payment Summaries
Step 4 – Submit
STP
EOFY
File
Step 5 – Start New Financial Year
Step 6 – Install Upgrade
Revision:
3
Last modified:
Jul 21, 2020
Reminders / Notes
Awards & Agreements Menu
