What do I do if I am unable to post or reverse my pay run as an alert displays advising I am unable to perform the action?

*Typically when e-PayDay closes unexpectedly, due to a system or network crash, the audit.mdb file is locked.
- Post: Someone has Posted a Pay Run since the Pay Run List form was opened
- Reverse: Someone has Reversed (cleared out one or more employees pay slips) a Pay Run since the Pay Run List form was opened
- Composed: Up to 5 people are currently processing Pay Slips at the same time

To resolve this issue, please

1. Click File > Company > Go To Folder to open your Company Data Folder.
2. Navigate back e-PayDay® to select File > Close.
3. Navigate back to the e-PayDay BE Folder to locate the AUDIT.MDB
4. Delete the AUDIT.MDB.
5. Close the e-PayDay BE Folder.
6. Navigate back to e-PayDay® to select File > Open.
7. Select the required company then click Open.
8. Attempt to reprocess the same action