- Click Tax > STP > Single Touch Payroll Health Check.
One or more of the following errors MAY be displayed depending on what information has been omitted from e-PayDay®. See out list of errors below,
Company Detail Errors
Read here to resolve ALL Company Details errors.
- The Company Trading Name must contain a value.
- The Company Trading Name contains invalid characters.
- The Company Contact Person must contain a value.
- The Company Contact Person contains invalid characters.
- The Company ABN must contain a value.
- The Company ABN is either invalid or incomplete.
- The Company BMS ID must contain a value.
- The Company BMS ID contains invalid characters.
- All or One or more of the Company Street Address fields must contain a value.
- The Company Street Address contains an invalid international address.
- The Company Street Address contains invalid values.
- One or more of the Company Postal Address fields are empty.
- The Company Postal Address contains an invalid international address.
- The Company Postal Address contains invalid values.
- The Company Phone Number must contain a value.
- The Company Phone Number must contain a valid value.
Intermediary Details Errors
Read here to resolve ALL Intermediary Details errors.
- The Intermediary Trading Name must contain a value.
- The Intermediary Trading Name contains invalid characters.
- The Intermediary Contact Person must contain a value.
- The Intermediary Contact Person contains invalid characters.
- The Intermediary ABN must contain a value.
- The Intermediary ABN is either invalid or incomplete.
- The Intermediary Tax Agent Number must contain a value.
- The Intermediary Tax Agent Number must contain ONLY numeric characters.
- The Intermediary Tax Agent Number must be 8 numeric characters.
- The Intermediary Phone Number must contain a value.
- The Intermediary Phone Number must contain a valid value.
Allowance and Deduction Errors
Read here to resolve ALL Allowance and Deduction Errors.
- There is one or There are X Allowances with an STP Code that has not been set.
- There is one or There are X Allowances that will be reported to the ATO, with an STP Code of ‘Not Set’*.
- There is one or There are X Deductions with an STP Code that has not been set.
- There is one or There are X Deductions that will be reported to the ATO, with an STP Code of ‘Not Set*.
Employee Details Errors
Read here to resolve ALL below errors.
- Employee Code is missing.
- Surname is missing.
- Surname contains invalid characters.
- First Name is missing.
- First Name contains invalid characters.
- There is no Employee Address information.
- The Employee Address is incomplete.
- The Employee Address contains incorrect information.
- The Employee Address contains an invalid international address
- Birthdate is missing or invalid
- Birthdate can NOT be before 01/01/1900
- Birthdate can NOT be in the future
- The Home Phone Number must contain a valid value.
- The Mobile Number must contain a valid value.
- Date Hired is missing or invalid.
- Date Hired can NOT be before 01/01/1900.
- Date Hired can NOT be in the future.
- Cessation Date is invalid
- Cessation Date can NOT be before the Date Hired
- TFN is missing.
- A TFN exists, but it may be invalid
- An ABN exists, and the value is invalid
Revision:
45
Last modified:
Feb 15, 2021