1. Click Tax > STP > Single Touch Payroll Health Check.
    One or more of the following alerts may be displayed depending on what information has been omitted from e-PayDay®. Please see an example below,

  • Company Details
    • The Company Trading Name must contain a value
      The Company Trading Name is missing from SBR Setup. Follow here to resolve.
    • The Company Trading Name contains invalid characters
      The Company Trading Name in SBR Setup contains characters other than a to z, 0 to 9 and ( ) / ‘ – “ and space. Follow here to resolve.
    • The Company Contact Person must contain a value
      The Company Contact Person is missing from SBR Setup. Follow here to resolve.
    • The Company Contact Person contains invalid characters
      The Company Contact Person in SBR Setup contains characters other than a to z, 0 to 9 and ( ) / ‘ – “ and space. Follow here to resolve.
    • The Company ABN must contain a value
      The Company ABN is missing from SBR Setup. Follow here to resolve.
    • The Company ABN is either invalid or incomplete
      The Company ABN is either invalid or incomplete in SBR Setup. Follow here to resolve.
    • The Company BMS ID must contain a value
      The Company BMS ID is missing from SBR Setup. Follow here to resolve.
    • The Company BMS ID contains invalid characters
      The Company BMS ID contains characters other than a to z, 0 to 9 and ( ) / ‘ – “ and space. Follow here to resolve.
    • All or One or more of the Company Street Address fields must contain a value
      The Company Street Address is missing from SBR Setup. Follow here to resolve.
    • The Company Street Address contains an invalid international address
      The Company Street Address contains an invalid international address in SBR Setup. Follow here to resolve.
    • The Company Street Address contains invalid values
      The Company Street Address in SBR Setup contains characters other than a to z, 0 to 9 and ( ) / ‘ – “ and space. Follow here to resolve.
    • One or more of the Company Postal Address fields are empty
      The Company Postal Address is missing from SBR Setup. Follow here to resolve.
    • The Company Postal Address contains an invalid international address
      The Company Postal Address contains an invalid international address in SBR Setup. Follow here to resolve.
    • The Company Postal Address contains invalid values
      The Company Postal Address in SBR Setup contains characters other than a to z, 0 to 9 and ( ) / ‘ – “ and space. Follow here to resolve.
    • The Company Phone Number must contain a value
      The Company Phone Number is missing from SBR Setup. Follow here to resolve.
    • The Company Phone Number must contain a valid value
      The Company Phone Number does not contain all 10 characters in SBR Setup. Follow here to resolve.
  • Intermediary Details
    • The Intermediary Trading Name must contain a value
      The Intermediary Trading Name is missing from SBR Setup. Follow here to resolve.
    • The Intermediary Trading Name contains invalid characters
      The Intermediary Trading Name in SBR Setup contains characters other than a to z, 0 to 9 and ( ) / ‘ – “ and space. Follow here to resolve.
    • The Intermediary Contact Person must contain a value
      The Intermediary Contact Person is missing from SBR Setup. Follow here to resolve.
    • The Intermediary Contact Person contains invalid characters
      The Intermediary Contact Person in SBR Setup contains characters other than a to z, 0 to 9 and ( ) / ‘ – “ and space. Follow here to resolve.
    • The Intermediary ABN must contain a value
      The Intermediary ABN is missing from SBR Setup. Follow here to resolve.
    • The Intermediary ABN is either invalid or incomplete
      The Intermediary ABN is either invalid or incomplete in SBR Setup. Follow here to resolve.
    • The Intermediary Tax Agent Number must contain a value
      The Intermediary Tax Agent Number is missing from SBR Setup. Follow here to resolve.
    • The Intermediary Tax Agent Number must contain ONLY numeric characters
      The Intermediary Tax Agent Number in SBR Setup contains charcters other than numbers. Follow here to resolve.
    • The Intermediary Tax Agent Number must be 8 numeric characters
      The Intermediary Tax Agent Number in SBR Setup is not at least a numbers in length. Follow here to resolve.
    • The Intermediary Phone Number must contain a value
      The Intermediary Phone Number is missing from SBR Setup. Follow here to resolve.
    • The Intermediary Phone Number must contain a valid value
      The Intermediary Phone Number does not contain all 10 characters in SBR Setup. Follow here to resolve.
  • Pay Types
    • There is one or There are X Allowances with an STP Code that has not been set
      The listed Allowances have not yet been allocated an STP Code. Follow our instructions here to resolve.
    • There is one or There are X Allowances that will be reported to the ATO, with an STP Code of ‘Not Set’
      The listed Allowances are set to report to the ATO BUT have not been allocated an STP Code. Follow our instructions here to resolve.
    • There is one or There are X Deductions with an STP Code that has not been set
      The listed Deductions have not yet been allocated an STP Code. Follow our instructions here to resolve.
    • There is one or There are X Deductions that will be reported to the ATO, with an STP Code of ‘Not Set’
      The listed Deductions are set to report to the ATO BUT have not been allocated an STP Code. Follow our instructions here to resolve.
  • Employee Details
    • Employee Surname is missing
      The listed Employees Surname is missing. Follow our instructions here to resolve.
    • Surname contains invalid characters
      The listed Employees Surname contains characters other than a to z, 0 to 9 and ( ) / ‘ – “ and space. . Follow our instructions here to resolve.
    • First Name contains invalid characters
      The listed Employees First Name contains characters other than a to z, 0 to 9 and ( ) / ‘ – “ and space. Follow our instructions here to resolve.
    • Employee Code is missing
      The listed Employees Employee Code is missing. Follow our instructions here to resolve.
    • A TFN exists, but it may be invalid
      The listed Employees TFN is invalid. Follow our instructions here to resolve.
    • An ABN exists, and the value is invalid
      The listed Contractors ABN is invalid. Follow our instructions here to resolve.
    • TFN is missing
      The listed Employees TFN is missing. Follow our instructions here to resolve.
    • Birthdate is missing or invalid
      The listed Employees Date of Birth is missing. Follow our instructions here to resolve.
    • Birthdate can NOT be before 01/01/1900
      The listed Employees Date of Birth has been entered with a date before 01/01/1900. Follow our instructions here to resolve.
    • Birthdate can NOT be in the future
      The listed Employees Date of Birth has been entered with a date after the current date. Follow our instructions here to resolve.
    • Date Hired is missing or invalid
      The listed Employees Date Hired is missing. Follow our instructions here to resolve.
    • Date Hired can NOT be before 01/01/1900
      The listed Employees Date Hired has been entered with a date before 01/01/1900. Follow our instructions here to resolve.
    • Date Hired can NOT be in the future
      The listed Employees Date Hired has been entered with a date after the current pay period. Follow our instructions here to resolve.
    • Termination Date is invalid
      The listed Employees Termination Date is not a valid date. Follow our instructions here to resolve.
    • Termination Date can NOT be before the Date Hired
      The listed Employees Termination Date is dated BEFORE the employees commencement Date. Follow our instructions here to resolve.
    • There is no Employee Address information
      The Employees Address is missing. Follow our instructions here to resolve.
    • The Employee Address is incomplete
      The Employees Address is incomplete. Follow our instructions here to resolve.
    • The Employee Address contains an invalid international address
      The Employee Address contains an invalid international address. Follow our instructions here to resolve.
    • The Employee Address contains incorrect information
      The Employee Address contains incorrect information. Follow our instructions here to resolve.
    • The Home Phone Number must contain a valid value
      The Employee Home Phone Number is missing. Follow our instructions here to resolve.
    • The Mobile Number must contain a valid value
      The Employee Mobie Phone Number is missing. Follow our instructions here to resolve.
Revision: 31
Last modified: 2020/02/17

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