If the totals on the Employee Balances (Year To Date), Employee YTD Transactions and Allowance YTD Summary reports are not identical, you will need to determine the reason
For example – Manually entered Balances, Manual adjustments already made to Balances, a pay run entered more than once, a pay run posted more than once.
If the employee’s balances differ by the exact amount of the previously entered opening balances or manual adjustments, then the reports are correct.
If opening balances were not entered, and the issue has occurred with the last pay run processed, please
- Roll back to before the pay run was posted
- Re-post the pay run
- Send a Full File Replacement to the ATO
If opening balances were not entered, and the issue has occurred several pay runs ago, please