This error is caused by the data being stored in a separate location to the location stored in the Company.EPD
E.g. Location A has file folder structure of “C:\e-PayDay BE\….” Location B has file folder structure of “R:\HR\Payroll\….”

When a backup is created, the folder structure inside the folder is matching Location B, but is trying to restore to a folder structure of Location A.
As the folder names are different to what is expected, the system can’t locate the data or recognize the folders and the above error is displayed..

Please discuss this issue with your IT personnel to determine where you would prefer the data to be located.
Once this decision has been made, please refer to Install e-PayDay® on another Computer

Revision: 1
Last modified: Oct 12, 2022