Ensure that ONLY ONE of the following is completed, and is up to date

GLOBAL SMTP e-Mail Settings

  1. Click Options > Configure GLOBAL SMTP Email Settings.
  2. Depending on the error displayed, confirm the correct information is stored in each of the fields UNLESS you require unique Company SMTP e-Mail Settings, then select Clear.
    1. SMTP server name
    2. Port ID
    3. This server requires an encrypted connection (TLS/SSL)
    4. Username and Password
    5. Log on using Secure Password Authentication (SPA)
    6. Tick Log e-Mail after processing ? so all emails are logged to a text document once they have been sent.
    7. To add a delay between each email being sent, enter the number of seconds delay in Delay Period.
    8. To send multiple emails sent at once with a set delay between each batch, select Send e-Mails in a Batch?
      1. Enter the number of emails to be sent in one batch in After Sending X e-Mails and the number of minutes delay between in batch in Wait X Minutes.

Company SMTP e-Mail Settings

  1. Click File > Edit then Preferences or
    Click File > Company > Company Preferences.
  2. Click e-Mail Settings.
  3. Depending on the error displayed, confirm the correct information is stored in each of the fields UNLESS you DO NOT require unique Company SMTP e-Mail Settings, then select Clear.
    1. SMTP server name
    2. Port ID
    3. This server requires an encrypted connection (TLS/SSL)
    4. Username and Password
    5. Log on using Secure Password Authentication (SPA)
    6. Tick Log e-Mail after processing ? so all emails are logged to a text document once they have been sent.
    7. To add a delay between each email being sent, enter the number of seconds delay in Delay Period.
    8. To send multiple emails sent at once with a set delay between each batch, select Send e-Mails in a Batch?
      1. Enter the number of emails to be sent in one batch in After Sending X e-Mails and the number of minutes delay between in batch in Wait X Minutes.
Revision: 35
Last modified: Jun 17, 2022