Error 400 – Client is unknown, you appear to have invalid credentials / Your account is out of data, please purchase data to top up your balance

Option 1: Change to our NEW SSP, Superchoice, at no cost.
Read here

or

Option 2: Stay with our previous SSP, Ozedi and purchase more data.

1. Click Tax > STP > STP Customer Dashboard
2. Enter your Username and password then click Sign In.
3. Select the Account you require.
4. Click BUY DATA.
5. Follow all prompts as displayed
6. Read here to manually send your Single Touch Payroll Submission