The error is generally received when running Windows 7 as an operating system but may be occurring due to higher security restrictions.

If you are running Windows 7, we recommend upgrading to Windows 10 or 11 as soon as feasible.

Please lodge a Support Request so we may provide your licence via e-mail. Once received, please refer to Manually load your Software Licence File

Revision: 5
Last modified: Feb 17, 2023