Generally, this error is caused as a mandatory field is missing from the Employee (eg. Medicare Levy)

  1. Click Employees > Edit Employees or
    Click Employees from the Side Bar.
  2. Select the employee to edit (click once to highlight).
  3. Click Edit.
  4. Click Taxation
  5. Ensure all Taxation Details are completed.
    1. TAX Type
    2. FTB Variation from item Y in Section B in Withholding Declaration = $00.00 unless otherwise required.
    3. Zone, Overseas forces or an invalid carer offset (Question 7 Withholding Declaration) = $00.00 unless otherwise required.
    4. Total FTB & Tax Offset Variation from Section B in Withholding Declaration = $00.00 unless otherwise required.
    5. Medicare Levy: Medicare Levy Variation Not Claimed, unless otherwise required.
    6. Special Tax Table = No, unless otherwise required.
    7. Tax Free Threshold
    8. Are you an Australian resident for taxation purposes?
    9. Add Amount to TAX = $00.00 unless otherwise required.
    10. HELP Debt
    11. Financial Supplement Debt
    12. Payee TFN
  6. Click Save then Exit.
Revision: 1
Last modified: May 22, 2020

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