There is a problem loading the transaction data / There is nothing to process. Please contact e-PayDay Support.
e-PayDay® Desktop ONLY
Reason 1 – You haven’t installed the latest SBR2 Client being V3.0.0.5
- Ensure you have installed ALL Windows Updates and if required, download and install the Microsoft .NET Framework 4 here
- Download and Install the latest e-PayDay® Upgrade here which includes the updated SBR2 Client
- Once you have updated to the latest releases, read here to manually send your Single Touch Payroll Submission
e-PayDay® Desktop and e-PayDay® Hosted
Reason 2 – You’ve been STP Reporting for a while but didn’t know how to view responses to your previous submissions
The maximum number of unresponded submissions is 50, therefore, please request a Support call here
Revision:
10
Last modified:
Jun 01, 2020
Post your comment on this topic.