There is a problem loading the transaction data / There is nothing to process. Please contact e-PayDay Support.

e-PayDay® Desktop ONLY

Reason 1 – You haven’t installed the latest SBR2 Client being V3.0.0.5

1. Ensure you have installed ALL Windows Updates and if required, download and install the Microsoft .NET Framework 4 here
2. Download and Install the latest e-PayDay® Upgrade here which includes the updated SBR2 Client
3. Once you have updated to the latest releases, read here to manually send your Single Touch Payroll Submission
   

e-PayDay® Desktop and e-PayDay® Hosted

Reason 2 – You’ve been STP Reporting for a while but didn’t know how to view responses to your previous submissions
The maximum number of unresponded submissions is 50, therefore, please request a Support call here