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1. Ensure all other users have logged out of e-PayDay®.
2. Ensure the user is running e-PayDay® as Administrator
3. Ensure the user has FULL Read/Write access to the e-PayDay BE Folder

If all of the above conditions are met, you may need to restore the rollback (backup) created from before the pays were posted or in some instances, we may need to complete a manual restore for you. Please request a support call here for further assistance.