An alert is displayed advising you are unable to perform the action (Post or Reverse)

*Typically when e-PayDay closes unexpectedly, due to a system or network crash, the audit.mdb file is locked. However, the alert may be genuine if multiple users are processing the same pay run.
- Post: Someone has Posted a Pay Run since the Pay Run List form was opened
- Reverse: Someone has Reversed (cleared out one or more employees pay slips) a Pay Run since the Pay Run List form was opened
- Composed: Up to 5 people are currently processing Pay Slips at the same time

!If running a Client/Server Installation or using e-PayDay Hosted, please ensure all other users are logged off/out BEFORE completing the below procedure.

To resolve this issue, please

1. Click File > Company > Go To Folder to open your Company Data Folder.
2. Navigate back to e-PayDay® to select File > Close.
3. Navigate back to the e-PayDay BE Folder to locate the AUDIT.MDB
4. Delete the AUDIT.MDB.
5. Close the e-PayDay BE Folder.
6. Navigate back to e-PayDay® to select File > Open.
7. Select the required company then click Open.
8. Attempt to reprocess the same action