What do I do if e-PayDay® states my Employees TFN is invalid?

When a TFN is entered for an Employee, it is automatically checked against the inbuilt algorithm provided by the ATO.

If e-PayDay® states your Employees TFN is invalid, the TFN entered does not match the ATO’s algorithm.

Refer to the Employee to ensure the TFN has not been entered incorrectly.

If the TFN is exactly as provided by the Employee, enter a Temporary TFN until the Employee has it verified by the ATO – the Employee will need to call the ATO to confirm the TFN provided is correct.

To enter a Temporary TFN,

1. Click Employees > Edit Employees or
   Click Employees from the Side Bar.
2. Select the employee to edit (click once to highlight).
3. Click Edit.
4. Click Taxation.
5. Navigate to Payee TFN.
6. Click Edit (Pencil Icon)
7. Enter a new Temporary TFN – view our list of Temporary TFN’s here.
8. Click Save then Exit.