Welcome to the Legal Agreements section of our manual. This section outlines the terms and conditions that govern the use of VO software products. It is important to carefully read and understand these agreements as they establish the rights, responsibilities, and obligations between Smart City Water (often referred to as the “LICENSOR”) and the users or license holders of the software (referred to as “LICENSEE” or “USERS”).
By using VO software products, you agree to abide by these legal agreements, which include but are not limited to:
End User License Agreement (EULA): This agreement governs the use of the VO software by end users, specifying the permitted uses, restrictions, disclaimers, and limitations of liability.
Service License Agreement (SLA): For business-to-business transactions, this agreement defines the terms of licensing, support services, payment terms, intellectual property rights, warranties, and termination clauses.
Terms and Conditions (T&C): This agreement applies to online services or software accessed via a license dongle, license file, or cloud-based application, detailing user conduct, privacy policies, payment terms, and dispute resolution.
These agreements are designed to protect both parties and ensure a clear understanding of rights and obligations. If you have any questions about our legal agreements or need further clarification, please contact our support team at solutions@smartcitywater.ca.
Thank you for choosing VO. We are committed to providing you with exceptional software solutions and service.