Users requiring support should first consult the User’s Manual and Reference Manual to answer their question. Should a question not be addressed, or further assistance is required, users should contact Smart City Water’s VO Technical Support support@smartcitywater.ca or +1 (905) 417-9792. Live technical support is also available for all registered users regarding program installation and troubleshooting. A nominal fee will be charged to users requiring technical support pertaining to the use of the model in an engineering application.

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