You can click Void from the top menu bar of a Credit Memo to cancel it. You will be asked to enter a reason for the same.

On voiding after the Credit Memo was posted, the accounting transaction gets reversed completely

Financials-AP-Credit memo-Acc. trans-Voided and reversed-CREST ERP

Voiding is final and the Credit Memo cannot be revived

Last modified: Feb 13, 2021

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