The Return Shipment can be created from the Procurement Module as well as the Facilities module


Procurement Module

Search and Open the Return Order. Click Create Return Shipment link on the Return Header tab

PO-Create return shipment-proc module-CREST ERP

This will open the new Shipment screen for the Return, with ‘Purchase Return’ as Return Type and ‘Input’ as Status.

PO-create return shipment-CREST ERP

You need to assign the Currency and the shipment Origin Facility. You can also add the Estimated Shipment Date. If any additional charges were left out in the Return Order, add it here.

Click Create and the Shipment will be created

PO-Return shipment created-CREST ERP

Once the package has been actually shipped, you can update the Shipment status first to ‘Packed’ and then to ‘Shipped’. This will complete the process

Last modified: Dec 09, 2020

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