Often, Shipments may contain damaged items or excess quantity over the Order or even items not ordered. Damaged items can be treated in different ways, such as rejecting them or accepting them if they can be re-conditioned or accepting them for a lower price.
In the following illustration, where 10 units of an item are on order, the damaged items will be rejected.
Schedule the Shipment quantity as usual
Click the Receive Inventory link to open the Receiving screen
Assuming that 3 units were damaged and must be rejected, change the accepted and rejected quantities to 7 and 3 respectively. Choose ‘Damaged’ as the Rejection Reason. Click Receive
Click OK and the shipment will be marked as complete. The Accepted and Rejected quantities are shown against the Order
The Purchase Order is closed, marked as ‘Completed’
The Purchase Invoice is created for the accepted quantity only
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