Offset Credit Notes/Memos

Customer Credit Memos can be offset against outstanding invoices on the same customer.

Click Create Customer Adjustment on the Customer Adjustment home page.

Choose the Customer from lookup and the adjustment date – the date on which you want the offset to be recorded in the books. Click Submit and it will list all outstanding invoices and ‘open’ Credit Memos for the party.

Click the checkbox against the Credit Memos that you want to offset with Invoices to select them. Similarly, select the Invoices for offset. Click Compute and CREST ERP will assign the Credit Memo balance to the invoices

Click Adjust to apply the adjustment.

Every invoice offset against the Credit Memo will show the cross-reference

Similarly, the Credit Memo will cross-reference all offset invoices

The Transactions section of the Credit Memo will show the accounting transaction created for the invoice offset

The status of Credit Memo will be updated to ‘Paid’.

Use the Search option on the Customer Adjustment tab home page to list all offsets