An invoice can be cacelled or voided for any reason. Once done, it cannot be revived

To cancel an invoice, click Void on the invoice actions menu bar

Cancel or void a sales invoice

You will be asked to provide a reason for cancellation

Sales invoice cancellation reason

Invoice status changes to Void

cancelled invoice with void status (click to zoom)

The Sales Order will show the cancelled invoice link under the Payment Information section

Sales order with linked cancelled invoice

When an invoice is cancelled, the accounting entry gets completely reversed

Invoice journal after cancellation -CREST ERP

Last modified: Nov 20, 2020

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