Regular Return

You can always initiate a Return from the Purchase Returns home page. Click the Create Purchase Return link to begin

This will open the Return initiation screen. Choose the Supplier and Facility from where the return has to be made. You can enter a RMA number, if the Supplier insists on a prior Return Material Authorization.

Click Create and the Purchase Return is created with a unique ID

You can update the RMA ID and other details on this screen.

Click the Return Items tab to choose the Order items to be returned

Order Items already received in stock are loaded.

Here on, the process is the same as in Quick Return. Refer Initiate A Quick Return