Once the return is confirmed and accepted, the Return Invoice, also known as Credit Note, for the transaction is automatically generated. The invoice link can be found on the Shipment and Invoice Details section of the Return Summary tab of the Sales Return

Sales return-GL transaction-CREST ERP

Click the invoice link to open the invoice. The Return Invoice is actually listed under Purchase Invoices.

Sales return-invoice-credit note-CREST ERP

This invoice has to be approved and posted in the usual way

Once posted, the GL transaction is created as follows, shown on the invoice screen in the Transactions section

Sales return-GL transaction-CREST ERP

Last modified: Nov 20, 2020

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