Purchase Returns are normal in the course of business, for various reasons such as order vs. delivery mismatch, quality concerns etc.

Purchase Returns can be of two types in CREST-ERP

  1. Quick Return
  2. Regular return

Both work almost exactly the same way. The only difference is that the User needs complete access to Purchase Orders to initiate a Quick Return. This is usually available only to the Purchase Dept. users. In the case of Regular Returns, the User can still initiate a return without having any access to Purchase Orders, with all eligible orders for a Supplier listed for selection.

In both cases, every single P.O has to be processed separately for return

Last modified: Feb 16, 2021

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