LGS SB 5.13 Lost Property

Policy

When a Lifeguard is handed or finds property that he/she believes to be lost, the following procedure is to take place:

Lost Property Procedure

If a patron approaches Lifeguards to hand in lost property:

1. Inform ‘Control’ of the item that is lost.
2. Inform ‘Control’ of the location of the item.
3. Upon rotation hand in lost item into the Visitor Information Center. If unable to do so due to operational requirements, ask ‘Control’ if a Security Officer is able to take the item to the Visitor Information Centre.
4. If a Security Officer is unable to attend, leave the item at the reported location until a Lifeguard or Security Officer is available to take the item to the Visitor Information Centre.

If a bag, purse or wallet etc. is found at a location, Lifeguards are to inform ‘Control’ of its location and remain in the area until a Security Officer is available to attend. This is subject to Lifeguard’s judgement if swimmers are placed at risk by doing so.

Stolen Property Procedure

If a patron approaches Lifeguards with a report of stolen belongings:

1. Inform ‘Control’ of the item/s that were stolen.
2. Inform ‘Control’ of the location of the stolen item if known and/or the location the item was stolen from.
3. Request that a Security Officer arrive at scene to help patron with reporting of stolen item/s.
4. If a Security Officer is unable to attend, inform patron to wait for the Security Officer or to report the stolen item/s to South Bank Police or via Police Link.