LGS SGC 2.0.2 Lifeguard Parking - Lifeguard Operations Manual

1. LGOM 001 – Introduction
- 1.1. Introduction & Document Management
- 1.2. Forms Register
- 1.3. Document Register
- 1.4. Training Resources
2. LGOM 002 – ALSQ Contact List
3. LGOM 003 – Staff Inductions & Employment
4. LGOM 004 – Codes of Conduct & Enterprise Agreement
- 4.1. Codes of Conduct
- 4.2. Surf Life Saving Queensland – Enterprise Agreement
5. LGOM 005 – Lifeguard Operations
- 5.1. Patrol Usage Area
- 5.2. Surveillance Patrols
- 5.3. Opening and Closing Patrol Areas
- 5.4. Aquatic Activity Zoning
- 5.5. Lost / Missing Persons
- 5.6. Lost Property
- 5.7. Effects of Water Depth on Aquatic Safety
- 5.8. Sand Structures Collapse
- 5.9. Dealing with Difficult Situations
- 5.10. Training Whilst of Duty
- 5.11. Reporting Damaged Gear, Equipment, Building or Facilities – Spiceworks Maintenance Log
- 5.12. COVID-19 Lifeguard Workplace Hygiene Procedure
6. LGOM 006 – Patrol Equipment
- 6.1. Patrol Equipment
- 6.2. Marine Stinger Drag Kit
- 6.3. Patrol Towers
7. LGOM 007 – First Aid Operations
- 7.1. First Aid Room Equipment and Supplies
- 7.2. Mobile Beach Patrol First Aid Kits
- 7.3. Air Bag / Oxygen Resuscitator and Defibrillator Guidelines
- 7.4. Non-Lethal Marine Stingers Treatment Procedure
8. LGOM 008 – Reporting and LIMSOC
- 8.1. LIMSOC and Daily Diary
- 8.2. Daily Patrol Statistics Reporting
- 8.3. Incident, Near Miss and First Aid Reporting
- 8.4. Incident Reporting Procedure
- 8.5. Marine Stinger Drag Reporting
- 8.6. Marine Incident Reporting
- 8.7. Workers Compensation
- 8.8. Workplace Injury Procedure
- 8.9. Notes on Reporting
- 8.10. Redundancies
9. LGOM 009 – Local Laws Communication and Education
- 9.1. Kite Surfing Management
10. LGOM 010 – Powercraft Operations
11. LGOM 011 – Vehicle Operations
- 11.1. SLSQ Vehicle Operations
- 11.2. Vehicle On the Beach Location & Safety
- 11.3. Operations
- 11.4. Vehicle Damage
12. LGOM 012 – Animal Control
13. LGOM 013 – Dangerous Marine Creatures
14. LGOM 014 – Adverse Weather Conditions
15. LGOM 015 – Risk Management Guidelines
- 15.1. Preventing Heat Related Illness Guidelines
- 15.2. Smoking, Alcohol and Drugs Guidelines
- 15.3. Cleaning of Beach and Water Area Guidelines
- 15.4. Manual Tasks Guidelines
- 15.5. Safety Data Sheets (SDS)
- 15.6. Immunisation
- 15.7. SLSA and SLSQ Policy Lists
16. LGOM 016 – Psychological First Aid
17. LGOM 017 – Media Procedures
18. LGOM 018 – Approved Training Outside of Work Hours
19. LGOM 019 – Lifeguard Fitness Testing
20. LGOM 020 – Safety Data Sheets
21. LGOM 021 – Redundancies
22. Local Operating Procedure – North Queensland Region
- 22.1. LGS NQLD 001 Identification
- 22.2. LGS NQLD 002 Fitness Standards
- 22.3. LGS NQLD 003 Generic Set Up
- 22.4. LGS NQLD 004 Daily Duties
- 22.5. LGS NQLD 005 Sign On and Sign Off
- 22.6. LGS NQLD 006 Generic Close
- 22.7. LGS NQLD 007 Leaving Bathing Area or Reserve in an Emergency
- 22.8. LGS NQLD 008 Recognition and Rescue
- 22.9. LGS NQLD 009 Calling Emergency Services
- 22.10. LGS NQLD 010 Radios
- 22.11. LGS NQLD 011 Phones
- 22.12. LGS NQLD 012 Public Addresses
- 22.13. LGS NQLD 013 Verbal Warnings Regarding By-Laws
- 22.14. LGS NQLD 014 Sky Divers
- 22.15. LGS NQLD 015 Late Procedure and Toilet Breaks
- 22.16. LGS NQLD 016 Rosters and Shift Swaps
- 22.17. LGS NQLD 017 First Aid Ordering
- 22.18. LGS NQLD 018 Lost Property
- 22.19. LGS NQLD 019 Suiting Up Procedure
- 22.20. LGS NQLD 020 Daily Drag Procedures
- 22.21. LGS NQLD 021 Location Description – Port Douglas
- 22.22. LGS NQLD 022 Location Description – Ellis Beach
- 22.23. LGS NQLD 023 Location Description – Palm Cove
- 22.24. LGS NQLD 024 Location Description – Clifton Beach
- 22.25. LGS NQLD 025 Location Description – Kewarra Beach
- 22.26. LGS NQLD 025 Location Description – Kewarra Beach
- 22.27. LGS NQLD 027 Location Description – Yorkeys Knob
- 22.28. LGS NQLD 028 Location Description – Holloways Beach
- 22.29. LGS NQLD 029 Location Description – Bramston Beach
- 22.30. LGS NQLD 030 Locations Description – Cairns Rove Guard
- 22.31. LGS NQLD 031 Location Description – Etty Bay
- 22.32. LGS NQLD 032 Location Description – North Mission Beach
- 22.33. LGS NQLD 033 Location Description – South Mission Beach
- 22.34. LGS NQLD 034 Local By-Laws – Port Douglas
- 22.35. LGS NQLD 035 Local By-Laws – Cairns
- 22.36. LGS NQLD 036 Local By-Laws – Cassowary Coast
- 22.37. LGS NQLD 037 – Contact List
- 22.38. LGS NQLD 038 Address List
- 22.39. LGS NQLD 039 Appendix
23. Local Operating Procedure – North Barrier Region
- 23.1. LGS NBR 001 Identification
- 23.2. LGS NBR 002 Fitness Standards
- 23.3. LGS NBR 003 Generic Set Up
- 23.4. LGS NBR 004 Daily Duties
- 23.5. LGS NBR 005 Sign on and Sign Off
- 23.6. LGS NBR 006 Generic Closing
- 23.7. LGS NBR 007 Leaving Bathing Reserve or Area in a Emergency
- 23.8. LGS NBR 008 Recognition and Rescue
- 23.9. LGS NBR 009 Calling Emergency Services
- 23.10. LGS NBR 010 Radios
- 23.11. LGS NBR 011 Phones
- 23.12. LGS NBR 012 Public Addresses
- 23.13. LGS NBR 013 Verbal Warnings Regarding By-Laws
- 23.14. LGS NBR 014 Sky Divers
- 23.15. LGS NBR 015 Late Procedure and Toilet Breaks
- 23.16. LGS NBR 016 Rosters and Shift Swaps
- 23.17. LGS NBR 017 First Aid Ordering
- 23.18. LGS NBR 018 Lost Property
- 23.19. LGS NBR 019 Suiting Up Procedure
- 23.20. LGS NBR 020 Daily Drag Procedure
- 23.21. LGS NBR 021 Location Description – Forrest Beach
- 23.22. LGS NBR 022 Location Description – Balgal Beach
- 23.23. LGS NBR 023 Location Description – Townsville Mainland Rove Guard
- 23.24. LGS NBR 024 Location Description – Pallarenda
- 23.25. LGS NBR 025 Location Description – The Strand Net 1
- 23.26. LGS NBR 026 Location Description – The Strand Rock Pool
- 23.27. LGS NBR 027 Location Description – The Strand Net 2
- 23.28. LGS NBR 028 Location Description – The Strand Water Park
- 23.29. LGS NBR 029 – Magnetic Island
  - 23.29.1. LGS NBR 029.1 Location Description – Horseshoe Bay, Magnetic Island
  - 23.29.2. LGS NBR 029.2 Location Description – Magnetic Island Roving
  - 23.29.3. LGS NBR 029.3 Location Description – Alma Bay, Magnetic Island
  - 23.29.4. LGS NBR 029.4 Patient Transport Procedure
  - 23.29.5. LGS NBR 029.5 Ferry Travel
  - 23.29.6. LGS NBR 029.6 Magnetic Island Vehicle Operations
  - 23.29.7. LGS NBR 032 Location Description – Lynches Beach Alva
  - 23.29.8. 23.29.8 LGS NBR 031 Magnetic Island Roving Lifeguard Procedures
- 23.30. LGS NBR 033 Location Description – Horseshoe Bay, Bowen
- 23.31. LGS NBR 034 Location Description – Harbour Beach
- 23.32. LGS NBR 035 Location Description – Eimeo
- 23.33. LGS NBR 036 Location Description – Mackay Rove Lifeguard
- 23.34. LGS NBR 037 Location Description – Lamberts Beach
- 23.35. LGS NBR 038 Location Description – Sarina Beach
- 23.36. LGS NBR 039 Location Description – Bucasia
- 23.37. LGS NBR 040 Local By-Laws – Townsville City Council
- 23.38. LGS NBR 041 Local By-Laws – Hinchinbrook Shire Council
- 23.39. LGS NBR 042 – Local By-Laws – Burdekin Shire Council
- 23.40. LGS NBR 043 Local By-Laws – Mackay Regional Council
- 23.41. LGS NBR 044 – Contact List
- 23.42. LGS NBR 045 Attachments
24. Local Operating Procedure – Riverway Lagoon
- 24.1. LGS RWL 1.1 Policy Statement
- 24.2. LGS RWL 1.2 Introduction of Local Operating Procedures
- 24.3. LGS RWL 1.3 Important Contacts
- 24.4. LGS RWL 1.4 Location and Lagoon Description
- 24.5. LGS RWL 1.5 Site Map
- 24.6. LGS RWL 1.6 Lagoon Usage Policy
- 24.7. LGS RWL 1.7 Lifeguard Operating Hours
- 24.8. LGS RWL 2.1 Minimum Clothing Requirements
- 24.9. LGS RWL 2.2 Mobile Phones
- 24.10. LGS RWL 2.3 Daily Report Writing
- 24.11. LGS RWL 2.4 Incident and First Aid Reporting
- 24.12. LGS RWL 2.5 Cleaning First Aid Room
- 24.13. LGS RWL 2.6 Water Surveillance
- 24.14. LGS RWL 2.7 Lifeguard Duties
- 24.15. LGS RWL 3.1 Keys and Swipes
- 24.16. LGS RWL 3.2 Lifeguard Equipment Checking
- 24.17. LGS RWL 3.3 Storage of Lifesaving Equipment
- 24.18. LGS RWL 4.1 Daily Report Writing
- 24.19. LGS RWL 4.2 Non-Arrival of a Staff Member
- 24.20. LGS RWL 4.3 Senior Lifeguard Duties
- 24.21. LGS RWL 5.1 Opening Procedure
- 24.22. LGS RWL 5.2 Closing Procedure
- 24.23. LGS RWL 5.3 Signing On and Off Procedure
- 24.24. LGS RWL 5.4 Lifeguard Positions
- 24.25. LGS RWL 5.5 Rotations
- 24.26. LGS RWL 5.6 Security Services
- 24.27. LGS RWL 5.7 Radio Communications
- 24.28. LGS RWL 5.8 Emergency Radio Procedures
- 24.29. LGS RWL 5.9 Signage
- 24.30. LGS RWL 5.10 Managing Breaches of Conditions of Entry
- 24.31. LGS RWL 5.11 Missing Persons
- 24.32. LGS RWL 5.12 Lost Property
- 24.33. LGS RWL 5.13 Patron Complaints
- 24.34. LGS RWL 5.14 Emergency Closing of Water Area
- 24.35. LGS RWL 5.15 Removal of Contaminants from Water Area
- 24.36. LGS RWL 5.16 Pool Supervision and Maintaining Surveillance
- 24.37. LGS RWL 5.17 Placement of Lifesaving Equipment
- 24.38. LGS RWL 5.18 Area Warden Procedures
25. Local Operating Procedure – Wide Bay Capricorn
- 25.1. LGS WBC 001 Identification
- 25.2. LGS WBC 002 Fitness Standards
- 25.3. LGS WBC 003 Generic Set Up
- 25.4. LGS WBC 004 Daily Duties
- 25.5. LGS WBC 005 Sign On and Sign Off
- 25.6. LGS WBC 006 Generic Closing
- 25.7. LGS WBC 007 Leaving Bathing Reserve or Area in Emergency
- 25.8. LGS WBC 008 Recognition and Rescue
- 25.9. LGS WBC 009 Calling Emergency Services
- 25.10. LGS WBC 010 Radios
- 25.11. LGS WBC 011 Phones
- 25.12. LGS WBC 012 Public Addresses
- 25.13. LGS WBC 013 Verbal Warnings Regarding By-Laws
- 25.14. LGS WBC 014 Skydivers
- 25.15. LGS WBC 015 Late Procedure and Toilet Breaks
- 25.16. LGS WBC 016 Rosters and Shift Swaps
- 25.17. LGS WBC 017 First Aid Ordering
- 25.18. LGS WBC 018 Lost Property
- 25.19. LGS WBC 019 Suiting Up Procedure
- 25.20. LGS WBC 020 Daily Drag Procedure
- 25.21. LGS WBC 021 Location Description – Emu Park
- 25.22. LGS WBC 022 Location Description – Yeppoon
- 25.23. LGS WBC 023 Location Description – Tannum Sands
- 25.24. LGS WBC 024 Location Description – Agnes Water
- 25.25. LGS WBC 025 Location Description – Moore Park
- 25.26. LGS WBC 026 Location Description – Oaks Beach
- 25.27. LGS WBC 027 Location Description – Neilson Park
- 25.28. LGS WBC 028 Location Description – Kelly’s Beach
- 25.29. LGS WBC 029 Location Description – Elliott Heads
- 25.30. LGS WBC 030 Location Description – Torquay Beach
- 25.31. LGS WBC 031 Location Description – Fraser Island Information Service
- 25.32. LGS WBC 032 Location Description – Bundaberg Rove Guard
- 25.33. LGS WBC 033 Local By-Laws – Livingstone Shire Council
- 25.34. LGS WBC 034 Local By-Laws – Gladstone Regional Council
- 25.35. LGS WBC 035 Local By-Laws – Bundaberg Regional Council
- 25.36. LGS WBC 036 Local By-Laws – Fraser Coast Regional Council
- 25.37. LGS WBC 037 Contact List
26. Local Operating Procedure – Sunshine Coast
- 26.1. LGS SSC 001 Identification
- 26.2. LGS SSC 002 Fitness Standards
- 26.3. LGS SSC 003 Generic Set Up
- 26.4. LGS SSC 004 Daily Duties
- 26.5. LGS SSC 005 Sign On and Off Procedures
- 26.6. LGS SSC 006 Generic Closure
- 26.7. LGS SSC 007 Leaving Bathing Reserve or Area in an Emergency
- 26.8. LGS SSC 008 Recognition and Rescue
- 26.9. LGS SSC 009 Calling Emergency Services
- 26.10. LGS SSC 010 Radios
- 26.11. LGS SSC 011 Phones
- 26.12. LGS SSC 012 Public Addresses
- 26.13. LGS SSC 013 Verbal Warnings Regarding By-Laws
- 26.14. LGS SSC 014 Sky Divers
- 26.15. LGS SSC 015 Late Procedure and Toilet Breaks
- 26.16. LGS SSC 016 Rosters and Shift Swaps
- 26.17. LGS SSC 017 First Aid Ordering
- 26.18. LGS SSC 018 Lost Property
- 26.19. LGS SSC 019 Location Description – Noosa West
- 26.20. LGS SSC 020 Location Description – Noosa Main
- 26.21. LGS SSC 021 Location Description – Sunshine Beach
- 26.22. LGS SSC 022 Location Description – Sunrise Beach
- 26.23. LGS SSC 023 Location Description – North Peregian
- 26.24. LGS SSC 024 Location Description – Peregian Beach
- 26.25. LGS SSC 025 Location Description – Coolum North
- 26.26. LGS SSC 026 Location Description – Coolum
- 26.27. LGS SSC 027 Location Description – Yaroomba
- 26.28. LGS SSC 028 Location Description – Boardwalk
- 26.29. LGS SSC 029 Location Description – Marcoola
- 26.30. LGS SSC 030 Location Description – Discovery
- 26.31. LGS SSC 031 Location Description – Mudjimba
- 26.32. LGS SSC 032 Location Description – Twin Waters
- 26.33. LGS SSC 033 Location Description – Maroochydore River Mouth
- 26.34. LGS SSC 034 Location Description – Maroochydore
- 26.35. LGS SSC 035 Location Description – Alexandra Headland
- 26.36. LGS SSC 036 Location Description – Mooloolaba Main
- 26.37. LGS SSC 037 Location Description – Mooloolaba Spit
- 26.38. LGS SSC 038 Location Description – Buddina
- 26.39. LGS SSC 039 Location Description – Bokarina
- 26.40. LGS SSC 040 Location Description – Wurtulla
- 26.41. LGS SSC 041 Location Description – Currimundi
- 26.42. LGS SSC 042 Location Description – Dicky Beach
- 26.43. LGS SSC 043 Location Description – Kings Beach Pool
- 26.44. LGS SSC 044 Location Description – Kings Beach
- 26.45. LGS SSC 045 Location Description – Bulcock Beach
- 26.46. LGS SSC 046 Location Description – Golden Beach
- 26.47. LGS SSC 047 Location Description – Lunch Relief
- 26.48. LGS SSC 048 Local By-Laws – Noosa Shire Council
- 26.49. LGS SSC 049 Local By Laws – Sunshine Coast Council
- 26.50. LGS SSC 050 Subordinate Local Laws and Escalations – Noosa Region
- 26.51. LGS SSC 051 Subordinate Local Laws and Escalations – Sunshine Coast
- 26.52. LGS SSC 052 Noosa National Park Induction
  - 26.52.1. When you receive a call to respond
  - 26.52.2. Notes / Revision
27. Local Operating Procedure – South East Queensland
- 27.1. LGS SEQ 001 Identification
- 27.2. LGS SEQ 002 Fitness Standards
- 27.3. LGS SEQ 003 Generic Set Up
- 27.4. LGS SEQ 004 Daily Duties
- 27.5. LGS SEQ 005 Sign On and Sign Off
- 27.6. LGS SEQ 006 Generic Closing
- 27.7. LGS SEQ 007 Leaving Bathing Reserve or Area
- 27.8. LGS SEQ 008 Recognition and Rescue
- 27.9. LGS SEQ 009 Calling Emergency Services
- 27.10. LGS SEQ 010 Radios
- 27.11. LGS SEQ 011 Phones
- 27.12. LGS SEQ 012 Public Addresses
- 27.13. LGS SEQ 013 Verbal Warnings Reguarding By-Laws
- 27.14. LGS SEQ 014 Sky Divers
- 27.15. LGS SEQ 015 Late Procedure and Toilet Breaks
- 27.16. LGS SEQ 016 Rosters and Shift Swaps
- 27.17. LGS SEQ 017 First Aid Ordering
- 27.18. LGS SEQ 018 Lost Property
- 27.19. LGS SEQ 019 Location Description – Rainbow Beach
- 27.20. LGS SEQ 020 Location Description – Double Island
- 27.21. LGS SEQ 021 Location Description – Woorim
- 27.22. LGS SEQ 022 Local Location Information – Moreton Island
- 27.23. LGS SEQ 023 Location Description – Wellington Point
- 27.24. LGS SEQ 024 Location Description – Tallebudgera Creek
- 27.25. LGS SEQ 025 Location Description – Southport Broadwater Parklands
- 27.26. LGS SEQ 026 Local By-Laws – Gympie Regional Council
- 27.27. LGS SEQ 027 Local By-Laws – Moreton Bay Regional Council
- 27.28. LGS SEQ 028 Local By-Laws – Gold Coast City Council
- 27.29. LGS SEQ 029 Local By-Laws – Redland City Council
28. Local Operating Procedure – North Stradbroke Island
- 28.1. LGS NSI 001 Identification
- 28.2. LGS NSI 002 Fitness Standards
- 28.3. LGS NSI 003 Generic Set Up
- 28.4. LGS NSI 004 Daily Duties
- 28.5. LGS NSI 005 Sign On and Sign Off
- 28.6. LGS NSI 006 Generic Closing
- 28.7. LGS NSI 007 Leaving Bathing Reserve or Area in an Emergency
- 28.8. LGS NSI 008 Recognition and Rescue
- 28.9. LGS NSI 009 Calling Emergency Services
- 28.10. LGS NSI 010 Radios
- 28.11. LGS NSI 011 Phones
- 28.12. LGS NSI 012 Public Addresses
- 28.13. LGS NSI 013 Verbal Warnings Regarding By-Laws
- 28.14. LGS NSI 014 Sky Divers
- 28.15. LGS NSI 015 Late Procedure and Toilet Breaks
- 28.16. LGS NSI 016 Rosters and Shift Swaps
- 28.17. LGS NSI 017 First Aid Ordering
- 28.18. LGS NSI 018 Lost Property
- 28.19. LGS NSI 019 Lifeguard Operations Hours
- 28.20. LGS NSI 020 Important Contacts North Stradbroke Island
- 28.21. LGS NSI 021 Keys
- 28.22. LGS NSI 022 NSI Beach Opening Procedures (Extra Information)
- 28.23. LGS NSI 023 NSI Beach Closing Procedures (Extra Information)
- 28.24. LGS NSI 024 Extending Hours
- 28.25. LGS NSI 025 Emergency Access Gates
- 28.26. LGS NSI 026 Specific Gear and Equipment
- 28.27. LGS NSI 027 Shared Equipment Procedures
- 28.28. LGS NSI 028 Gear, Equipment and Storage
- 28.29. LGS NSI 029 Roving Patrols
- 28.30. LGS NSI 030 Beach Safety Signage
- 28.31. LGS NSI 031 Ferry Travel
- 28.32. LGS NSI 032 Beach Permits
- 28.33. LGS NSI 033 Large Group Visits
- 28.34. LGS NSI 034 Main Beach Closed
- 28.35. LGS NSI 035 Beach Driving
- 28.36. LGS NSI 036 4WD Tyres Inflate + Deflate
- 28.37. LGS NSI 037 Car Care, Friday Vehicle Procedure and Rove Car Procedure
- 28.38. LGS NSI 038 Jet Ski
- 28.39. LGS NSI 039 Jet Ski + Rescue Board Damage
- 28.40. LGS NSI 040 George Nothling Drive (Access Track)
- 28.41. LGS NSI 041 Transport Patient
- 28.42. LGS NSI 042 Key and Truck Handovers
- 28.43. LGS NSI 043 Checking Equipment
- 28.44. LGS NSI 044 Westpac Helicopter
- 28.45. LGS NSI 045 Holidays
- 28.46. LGS NSI 046 Roving Lifeguard Procedures
- 28.47. LGS NSI 047 Third Lifeguard
- 28.48. LGS NSI 048 Sunday Afternoon Changeover with PLSLSC
- 28.49. LGS NSI 049 Missing Persons in Water
- 28.50. LGS NSI 050 Maps
- 28.51. LGS NSI 051 Boat Launching (Mullet Fisherman)
- 28.52. LGS NSI 052 Local Laws – Redland City Council
29. DAF Shark Smart Program
- 29.1. DAF Local Operating Procedure – Alma Bay
- 29.2. DAF Local Operating Procedure – Rainbow Beach
- 29.3. DAF Local Operating Procedure – Noosa
- 29.4. DAF Local Operating Procedure – Coolum
- 29.5. DAF Local Operating Procedure – Alexandra Headland
- 29.6. DAF Local Operating Procedure – Bribie Island
- 29.7. DAF Local Operating Procedure – North Stradbroke Island
- 29.8. DAF Local Operating Procedure – Southport
- 29.9. DAF Local Operating Procedure – Kurrawa
- 29.10. DAF Local Operating Procedure – Burleigh Heads
30. Local Operating Procedure – Star Casino
- 30.1. LGS SGC 1.0 Administration
- 30.2. LGS SGC 2.0 Lifeguard Responsibilities
- 30.3. LGS SGC 3.0 Equipment Related Operations
- 30.4. LGS SGC 4.0 Senior Lifeguard Responsibilities
- 30.5. LGS SGC 5.0 Lifeguard Operations

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Procedure

Lifeguards are required to park in the public car park and are to get their car parking validated at the front desk.

30.2.1. LGS SGC 2.0.1 Minimum Clothing Requirements

30.2.3. LGS SGC 2.0.3 Mobile Phones

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30.2.2. LGS SGC 2.0.2 Lifeguard Parking

Procedure

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