27.9. LGS SEQ 009 Calling Emergency Services

Purpose

This procedure is to be used when Emergency Services are required to be called.

Procedure

Below is standard information you are required to give to Surfcom when calling for an ambulance -

• What is the exact address and location of the emergency?
• What is the phone number you are calling from?
• Brief description of problem, tell me exactly what happened?
• Number of patients?
• Patient gender?
• Patient age?
• Is patient awake/conscious?
• Is patient bleeding externally?
• Is patient completely alert?
• Is patient breathing normally?
• Any prior medical conditions / medications they take?
• Any treatments/procedures being administered to the patient?
  

On handover to QAS you should also supply the following information

• Treatment administered
• History
• Signs
• Symptoms
• Any medication or drugs that the patient is taking