Operating Hours
Period Day Hours Of Operation
December to March Monday to Sunday (closed Tuesdays outside QLD school holidays) 9am – 7pm
April to November As above 9am – 5pm
TIME AS PER ROSTER *Monday – Sunday
9:00 (9am) START – 19:00 (7pm) FINISH (December – March)
9:00 (9am) START – 17:00 (5pm) FINISH (April – December)
OPENING 9:00
  • Collect Keys from lock box Sign on to Deputy
  • Retrieve phone and radio from storage shed
  • Visually inspect the park for any rubbish, sharps, glass, ECT
  • Signal council that the park is ready to be turned on
  • Sign-on LIMSOC
  • ABSENT STAFF TO BE REPORTED TO NBB LIFEGUARD SUPERVISOR IMMEDIATELY
START 9:00
  • Perform preoperational checks on First Aid Kit, Oxygen, De-fib and rescue equipment
Sign-on
11:00
13:00
15:00
17:00
19:00
Sign-off
  • Enter LIMSOC stats
As per roster
16:45
18:45
  • Make announcement via Pa/loud hailer to all beachgoers that the lifeguard will be going off duty in 15 minutes and after that time the Waterpark will be closed.
  • Gather all gear and equipment return to storage shed and store neatly within storage shed.
As per roster
16:55
18:55
  • Sign-off LIMSOC
As per roster
17:00
19:00
  • Place phone and radio on charge.
  • SECURE AND LOCK STORAGE SHED AND LIFEGUARD TOWER.
DAILY DUTIES
  • Lifeguard daily diary to be filled out as day progresses and incidents occur. Supporting statements must be filled out immediately after reports and attached to respective reports.
  • Gather rubbish from Waterpark and surrounds – place in rubbish bins.
  • Maintain public relations and educate patrons of regulations, laws and rules
  • Maintain security of storage shed and Lifeguard tower.
  • Maintain a clean working environment
  • Report all situations that require assistance
  • Check First Aid kit, communication equipment, rescue equipment, stretcher/ board and other rescue equipment report any repairs required or equipment for re-stock to NBB Lifeguard Supervisor.
  • Re-stock First Aid supplies as required.
  • Gather lost property, log and forward to roving lifeguard.
  • Carry out other duties and complete within time given as instructed by NBB Lifeguard Supervisor.
  • All gear and equipment used each day is to be cleaned/maintained thoroughly before packing away in a neat and tidy fashion in the storage shed
  • Any gear & equipment that is damaged, missing or inoperable is to be reported to the NBB Lifeguard Supervisor immediately.
  • Monitor and supervise slide use as required.
  • Lifeguards to position themselves on the western side of the park as much as possible, rotating around park so as to observe as much of the park area as possible.
  • When more than one lifeguard is rostered split up as much as practically possible and watch separate sides of the area.
  • Notify Townsville Rove of any code brown incidents, erect signage and bollards located in pump room.
  • Ensure each Lifeguard has a radio on their person.

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