Introduction

When Lifeguards are approached by parents, friends or family who have lost a person the following procedure is to take place.

Procedure

Lifeguards must determine whether the scenario involves a lost or found person.

Lost person:

Where a family member, friend or guardian approaches the lifeguard(s) and reports a person missing or a person is identified as missing as a result of an aquatic incident.

Found person:

In where the lifeguard(s) either: –

  • Is approached by a member of public who has lost their group,
  • Comes across someone who appears distressed and lost, or
  • When a member of public finds the child/person and hands them over to a lifeguard.

The lifeguard should follow a series of escalating procedures to handle lost and found persons:

Serial Action Suggested Time Frame
1 Information Gathering 0 – 2 Minutes
2 Preliminary Observation: Inform Library and Security personnel
Perform Initial Search
2 -10 Minutes
3 Inform Surfcom requesting QPS for missing person Report after 10 minutes
4 Coordinated Search: Under External Agency Search Continued Under Direction

Note: If a lifeguard is informed of a lost/missing person that the lifeguard is to keep the informant with them or another lifeguard at all times until the missing person is located.

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