All major incidents, closures or issues:
| Emergency | Police – Fire – Ambulance | 000 |
| Police | The Strand Police Beat (Rove;N1;N2;WP) | 4799 2011 |
| Magnetic Island (HB;AB;MI-RV) | 4778 5270 | |
| Kirwan (Riverway) | 4726 1000 | |
| Willows Police Beat (Riverway) | 4723 9678 | |
| Rollingstone (Balgal Beach) | 4770 7144 | |
| Ayr (Alva Beach) | 4790 3555 | |
| Ingham (Forrest Beach) | 4776 9777 | |
| Bowen | 4761 3500 | |
| Mackay | 4968 3444 | |
| Water Police | Powercraft related incidents – all areas | 4760 7812 |
| Fire | Townsville (Rove;N1;N2;WP;BB) | 4771 2111 |
| Magnetic Island (HB;AB;PB) | 4778 5005 | |
| Kirwan (Riverway) | 4773 3255 | |
| Forrest Beach | 4777 8999 | |
| Ayr (Alva Beach) | 4783 2600 | |
| Bowen | 4786 1811 | |
| Mackay | 4965 6622 | |
| Ambulance | All areas | 000 |
| SLSQ | Mitchell Knight NBB Lifeguard Supervisor – Townsville |
0439 749 118 |
| Calan Lovitt Head of Lifeguard Services |
0437 997 452 | |
| Council | Townsville City Council – After hours | 4727 8999 |
| Hinchinbrook Shire Council – Forrest Beach | 4776 3233 | |
| Burdekin Shire Council – Ayr (Alva Beach) | 4783 9800 | |
| Whitsunday Regional Council – Bowen | 4761 3600 | |
| Mackay Regional Council | 1300 622 5269 | |
| Coast Guard | Townsville | 4771 4831 |
| Ingham (Forrest Beach) | 4777 8110 | |
| Bowen | 4786 1950 | |
| Volunteer Marine Rescue | Mackay | 4955 5448 |
| QPWS | Crocodile sightings | 1300 130 372 |
| Hospitals | Townsville | 4796 1111 |
| Magnetic Island Health Centre | 4778 5107 | |
| Ingham (Forrest Beach) | 4720 3000 | |
| Ayr (Alva Beach) | 4783 0821 | |
| Bowen | 4786 8222 | |
| Sea Link | Magnetic Island ferry service | 4726 0800 |
| Parks and Wildlife Service | Mackay | 4944 7080 |
| Townsville | 4722 5224 | |
| Shark Control | Hotline | 1800 806 891 |
| Marine Stranding’s | Hotline | 1300 264 625 |
| Marine Pollution | The Port Authority Duty Officer | 4956 3489 |
| Poison Control Centre | Hotline | 13 11 26 |
| Pool | Memorial Pool | 4961 9533 |
| Pioneer Pool | 4957 5767 | |
| Tobruk Pool | 4772 6550 | |
| Long Tan Pool | 4728 3398 | |
| Kokoda Pool | 4725 5357 | |
| Townsville Lifeguards | Townsville Rove Guard | 0437 338 164 |
| Strand Net 1 | 0438 533 174 | |
| Rockpool | 0438 525 803 | |
| Stand Net 2 | 0438 535 532 | |
| Strand Waterpark | 0438 534 505 | |
| Alma Bay | 0438 526 696 | |
| Horseshoe Bay | 0438 547 159 | |
| Magnetic Island Rove Guard | 0409 665 737 | |
| Riverway Lagoon | 0407 430 740 | |
| Pallarenda | 0438 601 348 | |
| Balgal | 0438 613 318 | |
| Forrest Beach | 0437 667 035 | |
| Alva Beach | 0437 835 565 | |
| Horseshoe Bay Bowen | 0438 578 123 | |
| Mackay Lifeguards | Harbour Beach | 0417 265 922 |
| Lamberts Beach | 0438 536 208 | |
| Eimeo Beach | 0437 730 376 | |
| Sarina Beach | 0437 708 314 | |
| Mackay Rove Guard | 0437 446 558 | |
| Surf Clubs | Mackay SLSC | 4955 5630 |
| Eimeo SLSC | 4969 6680 | |
| Sarina SLSC | 4727 2888 | |
| Forrest Beach SLSC | 4777 8966 | |
| Picnic Bay SLSC | 4724 4211 | |
| Arcadian SLSC | 4721 5855 | |
| Ayr SLSC | 4783 5638 |
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