The onboarding process includes an induction day (a site induction of South Bank Parklands, Lifeguard Local Operating Procedures induction, uniform pick up and further onsite training (including rescues and scenarios).
Inductions

Please see below Lifeguard Induction Checklist for further information.

Welcome to ALS and overview of induction.
First Aid Room

  • Where the keys are located
  • What’s in the first aid room.
  • Where are the kits, how to check them, and how to restock them?
  • Bum bags, what’s in them and how to check them.
  • First aid room dos and don’ts –
  • Checking Soft packs and gear, and equipment

Key Watcher

  • Codes
  • Key 4
  • Fobs
  • Where keys work

Pools and Surrounds

  • Need to know about the pool locations, Boat Pool, Main Lagoon and Aquativity, toilet location, and security.
  • Tour around and what they need to know about the depth and hazard zones.
  • Location of the plant room and how to access it.
  • Lifeguard locations and functions

Car Park

  • Where to go and where to park
  • Parking Cards – how to put money on them.

Radios

  • How to use them – Call signs and talking to security
  • How they work

Forms

  • First aid
  • Rescues
  • Where to find them, how to complete them.
  • Daily dairy
  • Incident reporting and forms (see LIMSOC)

LIMSOC

  • How to use
  • When to use it
  • How to complete forms

Lifeguard Operating Procedures and Local Operating Procedures

  • Lifeguard Service Checklist
  • Code Browns
  • LOP link sent.
  • Scanning techniques
  • Lifeguard positioning
  • Lifeguard training

Deputy (Timesheet and Rostering System)

  • App and how to download it.
  • How to use it
  • How to NA shifts and why
  • Shift swaps
  • Rostering
  • Clocking on and off

Uniforms

  • Standards
  • Expectations

General Expectations

  • Arrival Time
  • Communication
  • Conduct towards patrons.
  • Conduct towards colleagues.
  • Image

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