Introduction

South Bank Lifeguards are required to utilise and have understanding of both SLSQ and South Bank radio networks. SLSQ radio communications are as per SLSA Training Manual (PSAR 35th Edition).

Contents:

  1. South Bank Parklands Radio Procedures
  2. SLSQ GWN Radio Procedures

South Bank Parklands Radio Procedures

There are 6 radio channels available to Lifeguards through their issued South Bank radios.

Channel 1 Security and Lifeguard Operations
Channel 2 City Parkland Services (Water Services, Horticulture, Maintenance)
Channel 3 Events
Channel 4 ISS Cleaners
Channel 5 Parking
Channel 6 Alternative Channel (can be used for longer radio communication)

Radios (Hand Held)

  • Hand held radios to be turned on at all times whilst in working hours.
  • When removing a radio from the charging dock, ensure you place a radio outside the dock on charge to avoid uncharged radio batteries throughout shifts.
  • If a radio is not working satisfactorily or there is damage to the set or aerial, it must be reported to the Lifeguard Supervisor and/or Lifeguard 9 for replacement and/or repair. This can be done by noting in Lifeguard 9 Checklist, Daily Diary or via an email to Lifeguard Supervisor. Remove the radio and tag to help identify it and to stop others from using a non-working radio.
  • A radio check should be undertaken at the commencement of each lifeguard’s shift as per LGS SB 3.2 Lifeguard Equipment Checking Procedures.
  • Radios must have a water-proof casing when a lifeguard is providing water supervision.

After the day’s use the following procedure should be carried out:

  • Radios must be removed from the water-proof bags.
  • Remove any sand that may be evident.
  • Check battery level.
  • If set fails to operate efficiently report to Lifeguard Supervisor or Lifeguard 9.
  • Check that set is not left on before storing it overnight as this will ensure long life of battery memory period.
  • Place radio in charger and ensure that orange light is on.

Sign On and Off Procedure

Please see LGS SB 5.3 Signing On and Off.

Lifeguard Radio Identification Policy

Lifeguards employed with the South Bank Lifeguard Service are to use the following system which coincides with that of the South Bank Security Services who also work on the primary channel of one (1).

POSITION RADIO CALL SIGN
Lifeguard Supervisor – SEQ Lifeguard 1
Lifeguard Supervisor – South Bank Lifeguard 2
Senior Lifeguard/Lifeguard Nine Lifeguard 9
Lifeguards Lifeguard (name or number) etc.
Lifeguard 9 is to be determined by the Lifeguard Supervisor/Senior Lifeguard prior to the commencement of shift.

Other Relative Information

  • ‘Base’ is controlled by the Security services and goes by the call sign of ‘Control’
  • When communicating between parties only 1 Call sign is to be relayed (i.e Lifeguard 1, Lifeguard 2) (Lifeguard 1 trying to contact Lifeguard 2).
  • When other contract services are trying to contact the lifeguards, they are to simply ask for ‘Lifeguards’ and the Lifeguards themselves will determine who is to answer i.e. “Control to Lifeguards”.

Radio Language in Lieu of SLS operations

To ensure brief and precise communication over the radio, the following common ‘pro – words’ are used to replace sentences.

‘OVER’ I have finished transmitting for the time being and wish you to answer me.
‘OUT’ My transmission is ending and I do NOT expect a reply.
‘WAIT’ I must pause for a few seconds.
‘WAIT OUT’ I need more than 5 seconds to obtain information; I’ll get back to you unless your transmission is urgent.
‘ROGER’ I received your message and clearly understand.
‘SAY AGAIN’ I did not acknowledge your last transmission – repeat again.
‘CORRECTION’ An error has been made – the correct version is …
‘NOTHING HEARD’ I have called three times with no response.
‘RADIO CHECK’ I wish to confirm communications and serviceability of my radio.
‘STANDING BY’ I’m awaiting your transmission.
‘ALL STATIONS’ The ‘All Stations’ broadcast is when the sender has a notification to be heard by the net.
RESCUE, RESCUE, RESCUE Used to alert control to a life threatening situation that requires radio silence and critically urgent medical assistance. This is only to be used in life threatening situations e.g. a resuscitation requiring assistance.

Radio Language
It is to be known that the following abbreviations are to be used when communicating over the radio. This is to include using the phonetic alphabet when giving names or letters. i.e Alpha is ‘A’.

‘Sharp’ Syringe or needle
‘Code Brown’ Faeces
‘Code Red’ Blood/Sharps
‘QPS’ Queensland Police
‘Sierra’ Suspect person
‘X-Ray’ Camera Surveillance
‘ATSI.’ Person of Indigenous or Islander appearance
‘QAS’ Ambulance Service
‘QFRS’ Fire Service
‘Safety Message’ All Security Officers and Lifeguards to go to Channel 4 and turn the volume down on the radio

Phonetic Alphabet

A – Alpha B – Bravo
C – Charlie D – Delta
E – Echo F – Foxtrot
G – Gulf H – Hotel
I – India J – Juliet
K – Kilo L – Lima
M – Mike N – November
O – Oscar P – Papa
Q – Quebec R – Romeo
S – Sierra T – Tango
U – Uniform V – Victor
W – Whiskey X – X-ray
Y – Yankey Z – Zulu

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