1. To return the case to the Offer Facilitator or Offer Manager to make any necessary changes:
    1. Enter Endorser’s comments.
    2. Click on Return to Review.
    3. Click OK in the pop-up window to confirm,


    4. The Offer Management Progress Detail page will appear with Step 5: Determine Grade and Step marked as In Progress.
  2. To endorse the grade and step for the case:
    1. Click Endorse.


    2. Click OK in the pop-up window to confirm.


    3. The Offer Management Progress Detail page displays with;

)footnote1

Last modified: 19 November 2021

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