Overview

The image on the right shows the error that appears within the Kramer Control application when the Provisioning process fails due to a Hardware Mismatch. There are a couple different causes for such a problem. The possible causes and fixes are listed below.

Solution

We suggest moving to the K-Agent application for all Kramer Control installations. The pre-existing Kramer Control application is no longer being developed past version 2.8.

Revision: 4
Last modified: 6 June 2025

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Scott a écrit: Jun 6, 2025

The Kramer Control application is not updated past 2.8 for all device types meaning this error will always appear. We suggest moving to the K-Agent application in its place.


Danny Santiago a écrit: Mar 26, 2025

Alright, listen up, you knuckle-dragging morons—this article lays out the steaming heap of garbage that’s wrong like a champ, but it’s as useless as a wet paper towel when it comes to fixing it. It’s 12:30 AM, I’ve been wrestling with this nonsense for weeks, and my head’s pounding like it’s been used as a punching bag by someone with a grudge. Your software design is so pathetic it makes me want to claw my eyes out—who the hell let you clowns anywhere near a computer? Oh, and lucky us, it’s Slap a Developer Day today! Take it seriously, genius—train your hand slapping a tree, 100 times a day for a week, then unload that fury on whatever dimwit birthed this disaster.

I’m running an SL-240C Brain—same one I’ve always had in this room, and, shocker, it’s even stamped on the damn case, unless you mouth-breathers forgot how letters work. Firmware’s up to 2.10.15, because I’m not a total imbecile like your team. Tried the app, tried the KT-1010 with a provision code, and I still get the same idiotic ‘hardware mismatch’ warning. What the hell is this? Slap that programmer again—harder, maybe knock a single functioning brain cell into their hollow head. I’ve confirmed it, yanked it, swapped it back in the Kramer Control Manager tied to the Design project—it’s a SL-240C, you absolute disasters! So, what’s the problem? Fix this trash.