概述

右图显示了由于硬件不匹配而置备过程失败时,Kramer Control应用程序中出现的错误。造成此问题的原因有两种。下面列出了可能的原因和解决方法。

在构建器中识别出的错误硬件

问题
在“构建器”中,您需要为已安装的设备创建“大脑”网关。如果您选择了SL-240而不是SL-240C,则会收到上述消息。

修复
在“构建器”中,您需要用正确的型号“替换大脑”:https://www.manula.com/manuals/kramer/kramer-control/1/zc/topic/adding-brain-to-project。分配给先前的“大脑”网关的设备不会被替换,并且需要新拖放操作来替换分配。

应用程序过期

问题
如果以前安装了Kramer Control应用程序,但未升级该应用程序,则可能会遇到上述问题。如果您购买的是KT-107,则这些设备都开箱即用安装了Kramer Control v1.2.1。该固件将提示以上消息。

解决方案
从可用的商店(Google Play或iTunes Store)下载最新的应用程序。“如果您的KT-107过时,请按照本文中列出的步骤下载最新的可用更新”
:https://www.manula.com/manuals/kramer/kramer-control/1/zc/topic/kt-107-application-update

Last modified: 21 December 2020

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Scott wrote: Jun 6, 2025

The Kramer Control application is not updated past 2.8 for all device types meaning this error will always appear. We suggest moving to the K-Agent application in its place.


Danny Santiago wrote: Mar 26, 2025

Alright, listen up, you knuckle-dragging morons—this article lays out the steaming heap of garbage that’s wrong like a champ, but it’s as useless as a wet paper towel when it comes to fixing it. It’s 12:30 AM, I’ve been wrestling with this nonsense for weeks, and my head’s pounding like it’s been used as a punching bag by someone with a grudge. Your software design is so pathetic it makes me want to claw my eyes out—who the hell let you clowns anywhere near a computer? Oh, and lucky us, it’s Slap a Developer Day today! Take it seriously, genius—train your hand slapping a tree, 100 times a day for a week, then unload that fury on whatever dimwit birthed this disaster.

I’m running an SL-240C Brain—same one I’ve always had in this room, and, shocker, it’s even stamped on the damn case, unless you mouth-breathers forgot how letters work. Firmware’s up to 2.10.15, because I’m not a total imbecile like your team. Tried the app, tried the KT-1010 with a provision code, and I still get the same idiotic ‘hardware mismatch’ warning. What the hell is this? Slap that programmer again—harder, maybe knock a single functioning brain cell into their hollow head. I’ve confirmed it, yanked it, swapped it back in the Kramer Control Manager tied to the Design project—it’s a SL-240C, you absolute disasters! So, what’s the problem? Fix this trash.