With the current version of Kramer Control (v2.2.5) there has been an issue reported where some Projects cannot be duplicated. We have identified the issue to exist within the Builder where an archived device is showing assigned to the Brain gateway, but the device itself is not appearing within the assignment area. The image below shows the issue:

How to fix

If you run into this issue, you will need to Replace the Brain gateway within the Builder by un-provisioning the Space and recreating the Brain gateway

Revision: 2
Last modified: 28 June 2019


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