General information about installing FlexiCAD and Flexijet Stone on your Windows PC/Tablet

New Flexijet users: Contact Flexijet Support at 1-844-MY-FLEXI Ext 2 to schedule your ‘Software Orientation’ session, which will include installing and configuring Flexijet Stone on your computer.

If you prefer to install the Flexijet software yourself, either use the ‘Flexijet Software Install and Config Utility’ provided, or follow the steps below.

  1. Close all other programs running on your computer before starting.
  2. Ensure your computer/tablet (Windows-based) has been fully updated to with all available Windows software updates
    1. To do this, go to Settings > Security.
      Windows settings with Update & Security circled
    2. Click/tap on ‘Check for Updates’ button. Install all available Windows updates.
  1. Download the Flexijet Software Install and Config Utility from the download link provided to you. Contact Flexijet North America Support if you don’t have a download link already.
  1. If the installer does not open automatically, locate the file in your ‘Downloads’ folder and double click to open it.
  • NOTE: Your computer will likely bring up the following yellow and grey User Account Control dialog. You must select ‘Yes’ to allow this app to make changes to your device to continue with the installation.
    User account control pop-up window
  1. Follow the software prompts to install FlexiCAD/Flexijet Stone software on your computer. The installer may prompt you to install .Net 3.5 as a part of the installation – follow the prompts to continue with the installation of this component.
  1. During the software installation process, it may prompt you to update FlexiCAD/Flexijet Stone. The Flexijet Software Update tool may open, and prompt you to click ‘OK’ to check for updates. A username and password may have been provided to you. If not, contact Flexijet support at 1-844-MY-FLEXI (1-844-693-5394) Ext 2 for support.
  1. If an update is available, the Flexijet Update tool will ask for your username and password. Enter them and click ‘OK’. FlexiCAD will download and install the update, and prompt you to click ‘Finish’ once completed.
  1. Click on the FlexiCAD or Flexijet Stone icon on your desktop in order to open the software.
  1. If the ‘General Preferences’ window appears in German, press ‘Cancel’, and open the ‘Flexijet Software Install and Config Utility’, or download the Flexijet Software Config Tool
    Once open, click ‘AUTO-CONFIGURE’ button and follow the prompts for standard setup and config.
    Flexijet Software config utility with first time setup highlighted
  1. When prompted for Software license information, you may evaluate the full software for 30 days by selecting the bottom option. Note: The Software license is different from the Flexijet Hardware Serial Number located inside the Flexijet Case, and is issued separately.

Activating FlexiCAD/Flexijet Stone (Input software license)

  1. If you have completed your purchase of Flexijet and FlexiCAD and have been issued a software license, you may input by selecting ‘Activate FlexiCAD Now’. You must have an internet connection to activate FlexiCAD Note that your software license/serial number is different from your hardware serial number.
  1. Choose ‘Online activation’
    Activation of FlexiCAD - I have serial number or evaluate window
  2. Enter your software license/serial number and the other required fields
    Activation of FlexiCAD - enter the activation data
  3. When activation is complete, select ‘Next’ to continue and open FlexiCAD/Flexijet Stone
    You have successfully activated FlexiCAD

Initial setup

For first time setup, use the ‘Flexijet Software Install and Config Tool’, or download the Flexijet Software Config Tool

When opened, click the ‘AUTO-CONFIGURE’ button for Standard setup and config.
Flexijet Software config utility with first time setup highlighted


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