12.3.1.2 Create an Objective

An Objective is a textual definition of what needs to be achieved in the company. Objectives can be flexibly defined as anything from company-wide mission statements to more granular, low-level objectives.

In the context of EPC, Objectives can be under a Performance Sets, or under another Objectives as a sub-objective. All indicators (KPIs, KRIs and KCIs) are found within Objectives.

For instructions on how to create a new Objective, see the Create Objects section.

Filling out a New Objective form

*Ensure you are given the permission to be a Web Modeler, the displayed content is set to Show Latest, and your editing tool is the Web.

1. Type the name of the Objective on the “What is the name?” field

*It is mandatory for Web Modelers to input a name for the Indicator

For this example, the name of the Objective is “Measure Customer Satisfaction”

*The EPC automatically assigns the Set or Objective as the Parent, which is the set or objective you selected. The Parent field is blocked and cannot be edited.

2. Use the and icons to expand and hide the different sections within each tab of the New Objective Window. Input the right information about the Objective in each section.

*The new Objective window has two tabs, General and Properties. Under each tab there are different sections where the Web Modeler can input detailed information about the Indicator. To learn more about about each section and how to input information, click here

i) To hide sections, click on the icon:

ii) To expand sections, click on the icon:

3. Click on the button to create the Objective
   

4. The new Objective “Measure Customer Satisfaction” is under the Performance set. This Objective is currently a draft. To learn how to publish Performance objects, click here