A center demonstrates how it addresses continuous improvement of its operations and program management.

Rationale

An ACPE accredited center employs an action/reflection/action approach to continuous improvement of its operations and program management. Opportunity exists to discover strengths and limitations in an ACPE center’s operations, use of faculty and instructors, and the student’s experience of the center and its educational program for the purpose of improvement. Measurable and appreciable improvement advances the center’s standing with students, the public and other stakeholders.

Indicators

In assessing this area, reviewers will look at the center’s:

A. Plan for assessment of its operations and overall program that includes accountability for compliance with all ACPE Standards, Policies, and Procedures.
B. Utilization of a systematic and evidence-based plan/process at regular intervals to assess students’ experience of the learning environment from application to completion
C. Process for implementing improvements based upon assessment results
D. How the center chooses and assesses Certified Educators, faculty and candidates
E. Maintenance of their accreditation portfolio
F. Attention to accreditation requirements and the timely submission of all required forms

Items that must be included in the center’s portfolio:

  1. A written plan and procedure defining the center’s process for assessment of its operations and overall program, along with data analysis and the process for implementing change
  2. Summary of changes implemented resulting from assessment/review and the impact of those changes on the students’ experience of the learning environment, as gleaned from student survey/interview data analysis
  3. Description of the educator/faculty hiring and evaluation processes with a sample evaluation form