An accredited program must include the following policies in their student handbook. While there is room for program specific information, care must be taken so that program policies are in alignment with all ACPE Standards and Policies contained in this manual. Additionally, the program must make the bold items below available to the public through its website or programmatic publications.

A. An admission policy that serves to inform the public about a program’s non-discrimination policies. Policies must follow local, state, and federal laws related to discrimination.

B. A financial policy that clearly states fees, payment schedules, refunds, stipends and benefits.
C. Grievance/Complaint process for the local program that includes links to ACPE processes as indicated below. While ACPE recommends that complaints and grievances be addressed at the local level, program policies must indicate that a student may file a complaint directly with ACPE .
D. Maintenance of Student and Program Records. (See Guide for Student Records)
E. Discipline, dismissal, and withdrawal of students.
F. Ethical conduct of students that is consistent with the ACPE Code of Ethics.
G. Student rights and responsibilities, including individual supervision and consultation.
H. How a unit will be completed in the event of a substantive change in the center.
I. If applicable, a policy for Using Video Conferencing in a unit of CPE

An accredited program must hyperlink directly to the ACPE website for the following Required ACPE Complaint Policies:

  • Policy for Complaints Alleging Violations of ACPE Education Standards
  • Policy for Complaints Against the Accreditation Commission
  • Professional Ethics Violations
  • Whistleblower Policy