I. Where to Begin
II. Complaint Basics
III. Time Limits for Filing Complaints
IV. Particular Reporting Implications for ACPE Members
V. Complaints Against Former ACPE Members
VI. Member Who Defaults on Process
VII. Bias or Conflict of Interest
VIII. Confidentiality
IX. The ACPE/APC Ethics Collaboration
X. The Initial Review Panel
XI. Processing Complaints Through Mediation
XII. The Investigative Phase
XIII. Hearing Panel – Fact Finding and Determination of Findings
XIV. Notification of Findings and Action for Hearing & Appeals Process
XV. Appeals Process
XVI. Sanction Review
XVII. Emergency Suspension of Credentials
XVIII. Release of Information During a Process
XIX. Records Retention