Communication Styles and Skills – Different ways of communicating. This includes verbal and nonverbal forms of communication. Examples include listening/attending, empathic reflection, confrontation, conflict resolution, Motivational Interviewing, and many others.

Implicit Bias – Unintentional attitude (either positive or negative) by an individual toward a specific racial, social, cultural, or spiritual group.

Intercultural and Interreligious Humility – Cultivation of respect and dignity in relation to others with different cultures or spiritual beliefs, values, and practices.

Justice-Seeking Awareness of Bias – An awareness of bias with the goal to seek justice in light of the bias.

Mandatory Reporting – Laws that require people to report concerns of harm; varies by state and religious organizations.

Narrative History – One’s life history, relationships, significant, and formative events that have influenced one’s values and perspectives in one’s life.

Relational Boundaries – Balancing of interpersonal connection and autonomy within one’s role.

Socio-Cultural Identity – Aspects of one’s identity that relate to one’s culture and social identity, like, gender, race, ability, and other aspects of social location.

Spiritual Resources – Spiritual Care interventions that access internal and external resources, like sacraments, rituals, prayer, Scriptural reading, meditation, breathing exercises, etc.

Spiritual/Values-Based Orienting System – A framework that includes beliefs, practices, and coping based on one’s spiritual or religious tradition or values.

Systemic Bias – Legal, organized, structured, spoken and unspoken rules or practices that lead to cumulative and chronic negative outcomes against a specific group by a system or institution.

Trauma-Informed – An approach that takes into account trauma and the potential for re-traumatization.