| Error | Cause | Possible Solution |
|---|---|---|
| Error message “Internal error: Failed to initialize application installer (204)” appears upon launching the MIPAR Installer. | Likely not enough free space on the installation disc | Make sure there is at least 10GB of free space on the installation drive (usually the C: drive) |
| Error message “Error finding installer class” appears upon launching the MIPAR Installer. | May be non ASCII characters in the file path of the installer, or in the TEMP and TMP environment variables | – First, move the MIPAR Installer to the root of the C: drive and try again. – If the problem remains, open System Properties > Advanced tab > Environment Variables > System variables - Change the TEMP and TMP variables under both System and User to “C:\Windows\Temp” and try again |
| MATLAB Runtime cannot be found upon launch of Setup Assistant | MIPAR Installer in InstallPack did not complete properly, or was not run | – Locate the “MIPAR_vX.X.X_InstallPack_Win/Mac” folder, likely in your Downloads folder - Double-click MIPAR Installer to re-run - Retry running MIPAR Setup Assistant (Windows: right-click > Run as Administrator Mac: double-click) |
| Error message appears during MIPAR launch which contains: “Error in => FinalizerGUI.m at line 42” | Setup Assistant has not completed successfully. | – Locate the “MIPAR_vX.X.X_InstallPack_Win/Mac” folder, likely in your Downloads folder - Retry running MIPAR Setup Assistant (Windows: right-click > Run as Administrator Mac: double-click) |
| Several errors occur during Setup Assistant including License Manager not starting correctly, fonts installation error, and possibly others | Setup Assistant has likely been run from a temporary file location, rather than from the extracted InstallPack folder. | – Locate the “MIPAR_vX.X.X_InstallPack_Win/Mac” folder, likely in your Downloads folder - Retry running MIPAR Setup Assistant (Windows: right-click > Run as Administrator Mac: double-click) |
| Permissions setting error during Setup Assistant with “REPORTED ERROR MESSAGE: Cannot find specified path “C:\Program Files\MIPAR”“ | MIPAR Installer in InstallPack did not complete properly, or was not run | – Locate the “MIPAR_vX.X.X_InstallPack_Win/Mac” folder, likely in your Downloads folder - Double-click MIPAR Installer to re-run - Retry running MIPAR Setup Assistant (Windows: right-click > Run as Administrator Mac: double-click) |
| Permissions setting error during Setup Assistant with “REPORTED ERROR MESSAGE: ‘Icacls’ is not recognized as an internal command, operable program or batch file.” | Incorrect PATH variable | – Open System Properties > Advanced tab > Environment Variables > System variables - Make sure the Path variable contains the entries “C:\Windows\system32” and %SystemRoot%\system32 - Retry running MIPAR Setup Assistant (Windows: right-click > Run as Administrator Mac: double-click) |
| Fonts installation error during Setup Assistant with reported error message regarding scripting not being available. | System is blocking script which auto-installs fonts | – Navigate to C:\ProgramFiles\MIPAR\fonts - Select all .ttf and .otf files - Right click > Install (or “Install for all users” if available) |
| Error message “The procedure entry point ucrtbase.terminate could not be located in the dynamic link library api-ms-win-crt-runtime-l1-1-0.dll” appears upon launching Setup Assistant. | Your Visual C++ 2015 Redistributable package needs to be installed or repaired | Follow the steps here to install or repair your Visual C++ 2015 Redistributable package |
| Error message “A problem occurred during file transfers” appears while running the Setup Assistant. | Permissions may not have been set properly |
- In Windows Explorer, navigate to C:\Program Files - Right-click on “MIPAR” > Properties > choose “Security” tab > click “Edit” - Click “Add” > type “Everyone” > click “Check Names” > click “OK” - Select “Everyone” > check “Full Control” > click “OK” |
| Interface buttons and text display incoherent text | Fonts were not installed properly | - Close MIPAR - Navigate to C:\ProgramFiles\MIPAR\fonts - Select all .ttf and .otf files - Right click > Install (or “Install for all users” if available) - Launch MIPAR |
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