Troubleshooting - MIPAR User Manual - v4.5

Error	During	Cause	Possible Solution
API is not able to find the MATLAB Runtime	Startup	MATLAB Runtime is not installed or is not added to the PATH	Check if MATLAB Runtime is installed (default install directory: C:\Program Files\MATLAB\MATLAB Runtime\v911 If installed go to step 3, if not installed, download and install from here: https://www.mathworks.com/products/compiler/matlab-runtime.html Check if the following directory was added to the Environmental System Variable ‘Path’ directory: ‘C:\Program Files\MATLAB\MATLAB Runtime\v911\runtime\win64’
API is not able to find the preferences file	Startup	The preferences file parent directory was not added as an environmental variable	Add the environmental variable ‘miparAPI’ with value site-packages folder in the Python install path. Default: C:\Users\\AppData\Local\Programs\Python\Python[VERSION]\Lib\site-packages\miparAPI
Python returns error: `module 'miparAPI' has no attribute 'initialize'`	Startup	The python library was not properly installed into the environment	navigate to the miparAPI library install directory (default C:\Program Files\miparAPI) Try executing the following command from a terminal: `python setup.py install` If 2 fails, navigate to the system install directory (default: C:\Program Files\miparAPI) # copy contents to your python environment Execute the following command from a terminal: `python setup.py install`
`activate` or `activatePK` methods fail and License Manager page is not reachable	Runtime	The license manager was not installed	Download the License Manager package for Windows Extract the downloaded Install_License_Manager_Win.zip (Right-click > Extract All) Inside the extracted folder, double-click Install License Manager.bat

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