The following definitions are used in the K-Touch platform:
- Kramer Office – The local K-Touch distributor for its local dealers. The Kramer office registers and manages dealers, manages office projects, users and licenses.
- Dealer – Registers as a dealer with a Kramer office, orders licenses per project from a Kramer office and manages dealer projects, users and licenses.
- User – Can be an administrator, purchaser, installer or local installer that is given an account within a dealership or an office. Depending on their role in the organization, each user is given a username and password and assigned different operations they can perform on K-Touch Admin. For example, a dealership can have several technical personnel (installers), one administrator and two sales persons (purchasers).
- Administrator – A user with access to all K-Touch Admin features. The administrator is in charge of the overall K-Touch system. The administrator in the Kramer office also approves Dealers.
- Purchaser – A sales representative who orders licenses and allocates them for the different projects.
- Installer – Designs and manages all the Dealer’s projects. The installer can apply the appropriate license per project, has direct access to K-Touch Builder, can edit the project details and add a new project. The installer also manages the templates.
- Local Installer – Has access only to the projects that she or he designs. The installer can apply the appropriate license for the project he is working on, has direct access to K-Touch Builder for programming a project and can edit the project details and add a new project. The installer also manages K-Touch templates.
- Project – A project is assigned per room, includes the configuration of a controlled room and requires an exclusive room license. Project configurations can be duplicated for identical rooms, each requiring a room license
- License – A room license is issued per project (per room). It includes a touch panel and a set number of controlled devices and is consumed per room. Different types of licenses are available for different room sizes. Add-ons are also available (for example, an additional panel).
- Panel (Touch Panel) – The iOS or Android tablet or mobile device used for room control (within K-Touch Admin).
- Device (controllable Device) – A device controlled by K-Touch. Controllable devices are counted by the number of devices that appear in the Devices Tab of the builder for a specific project.
- Template – A pre-made project that can be added to the account and used.