This article explains how to check and verify that the K-Touch app is making a good connection to your gateways.
- Check the Connectivity Icon
- The bottom right hand corner of the contol screen of the app shows an icon that looks like a wireless symbol.
- The icon has 3 states:
- Green: All gateways are connected
- Yellow: Some gateways are connected, others are not
- Red: No gateways are connected
- Tap the Connectivity Icon
- To bring up a menu showing all your gateways, tap this icon. It shows which are connected and which aren’t.
- Green: Connected
- Red: Not Connected