15.13. Surfguard Email/SMS

The email/SMS function allows for organisations to extract a list of members and then email/SMS a message to selected people on the list.
This will allow for reminders, information and other updates to be sent directly to people from Surfguard.

Both the email and SMS messages are sent one way only — replies cannot be received.

For a person to receive email and SMS messages, they must have a valid email address and/or mobile phone number entered in their Surfguard membership details.
If a person does not wish to receive Email/SMS communication then a checkbox, Do not send SMS and/or Do not Send Email, must be ticked in the persons details in Surfguard. The check boxes are located at the bottom left-hand side of the members details screen under Other Details.

*IMPORTANT NOTE FOR SENDING SMS MESSAGES
All clubs need to abide by the SMS usage conditions in that the sending of SMS messages it ONLY FOR time-critical messages.
Sending excessive SMS messages that are not time-critical may result in monthly “sending limits” being imposed on your club.

Sending an Email or SMS Message

Refer to SLSA Surfguard User Guide for instructions on how to send an Email or SMS Message via Surfguard.

!The SMS Text messaging service is for sending time-critical messages for training, patrolling or nipper activities. The sending of text messaging for advertising social events is not authorised and by clicking OK you are confirming that this message meets these requirements. Sending excessive SMS messages that are not time-critical may result in ‘sending limits’ being imposed on your club