Obtain Access to Surfguard
Please be advised that the process for access to Surfguard for members of Surf Life Saving Queensland affiliated entities and members will be changing as at 01 July 2024.
Surf Life Saving Queensland will be taking over the administration of Surfguard Access for all users. Clubs will no longer need to go to Surf Life Saving Australia for this.
To request user access to Surfguard SLSQ members and affiliated entities must use the below link:
SLSQ Surfguard/SEMS Access Form – Surf Life Saving Australia IT Systems User Account Application Form 049
Refer to SLSQ Circular 082.06.2024 Surfguard User Access
Who can have Access to Surfgaurd
Anyone involved in the administration of an SLS affiliated organisation is eligible to have access to one or more of the following: Surfguard, Online SLSA Store Administrator and Members Area Administrator. These accesses are most commonly used at a by Committee members, Club officers and Staff to manage their member’s personal details, membership renewals, patrol hours and awards.
It is the responsibility of the Club to determine who is eligible to have access. This can only be approved by an Executive Officer / Board Member / Management Committee of the Club. Each Club is advised to determine who, within your organisation has the delegated authority to grant access to Surfguard.
Clubs should review their access permission annually and request deactivation of staff or members who should
no longer have permission.
Surfguard User Access Expiry Dates
All user accounts will expire:
- 30th June each year – NBB, WBC, SSCB, SCB, PDB
- 31st March each year – NQB
To renew access, you must submit a new form.
SLSQ Surfguard/SEMS Access Form – Surf Life Saving Australia IT Systems User Account Application Form 049
What access do I allocate?
- Full Access – Create/Edit/View
- Full Access – View Only
- Custom Access – see below
Description of Custom access and permissions
| Group Name | Available Modules | Edit rights |
|---|---|---|
| Memberships | Full access to everything in Surfguard | Yes |
| Memberships Read Only with Messaging | View Only access to all modules in Surfguard except Nippers module. Full access to messaging | Yes – only messaging |
| Memberships Read-Only – No Messaging | View only access to all modules in Surfguard except Nippers module | No |
| Message ONLY | Only access to messaging module | No |
| Members and Messaging | Full access to the Members module, mailing groups, messaging, member reports | Yes, members module |
| Members Only (rest read only) | Full Access to Members module, all other modules are read only | Yes, members module |
| Org Management Full (Rest read-only) | Full access to Org Management module with view only for rest (except nippers) | Yes – Org Manage only |
| Patrols Full (rest read only) | Full access to patrol module with view only for rest (except nippers) | Yes- only patrol module |
| Assessment Full | Full access to Education Module and view only for all other modules | Yes, Education only |
| Junior Coordinator | Full access to Nippers module only | Yes |
| Incidents | Full access to all within Incidents database | Yes |
| Incidents Read-Only | Read Only access to all within Incidents database | No |
| Lifeguards | Full access to all modules in Surfguard except Nippers module | Yes |
Monitoring Access to Surfguard
It is the Clubs responsibility to review who has access to Surfguard on an annual basis in line with elections and position changes of members.
Surfguard Users Report Instructions
All user accounts will expire 30th June each year.
Help
If you need help with any of this please email surfguardusers@lifesaving.com.au
Remove Access to Surfguard
To remove access from Surfguard SLSQ members and affiliated entities must use the below link:
SLSQ Surfguard Access Form – Surf Life Saving Australia IT Systems User Account Application Form 049
Relevant SLSA Policies
By applying for and/or using any Surf Life Saving Australia IT system you are governed by and agree to abide by SLSA Constitution, its By-Laws, Regulations and Policies including (but not limited to):
- 6.1 Intellectual Property,
- 6.2 SLSA Privacy Policy,
- 6.19 Terms of Use Policy,
- 6.20 Use of Social Media.
Such policies and procedures can be viewed on the SLSA Members Portal.
Privacy Notice
The collection of the below information is necessary for the performance of SLSA’s duties. SLSA may also store information from individuals for statistical and reporting purposes and as required by law. All information is handled in accordance with the SLSA Privacy Policy. Individuals may correct or edit any of their details via Lifesaving Online or by contacting their club.
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