If the Pureservice ticket already has existing linked Jira issues, they will be visible in the app under Linked
Click Link existing for linking a new Jira issue. A search box appears, here you can search for existing Jira issues, either by Jira key or query.
All Jira issues matching the search appears below the search box.
Click on the Link issue 
icon to link the Jira issue to the Pureservice ticket.
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