Services in Pureservice are listed in the System status page. The list contains the most recent status reports, and is updated and refreshed every 30 seconds.

Status color

A service’s status color indicates its state:

  • Green indicates that a service has Started and/or is Working
  • Gray indicates that a service has Stopped
  • Red indicates that there is an Error

Events

Clicking on a service, regardless of the status color, will open the Events section. If the chosen service has any earlier events, a detailed error log is displayed in the section.

You can export the events by clicking Download logs. This will create a csv file.

Services

Which services are listed depends on whether Pureservice is installed on-premise or in the cloud.

On-premise

  • Search engine
  • Queues
  • Asset import
  • Email
  • User import
  • Workflow

In the Cloud

  • Search engine
  • Queues
  • Asset import
  • Email
  • Workflow

The Asset import and Email services display one row for each import/channel.

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