Creating a new Jira issue is done by clicking the icon in the app.

Depending on the setup, some of these fields might be prepopulated or removed. Fields marked with a star are mandatory fields.

The Project, Issue type, Status, Priority and Assignee field contain information from Jira.

Attachments must be added to the Pureservice ticket before adding them to the Jira issue.

It is possible to add summary and description from the Pureservice ticket by clicking Add summary/description from ticket

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